JPMorgan Chase & Co.

Job Description

Join our team and be at the heart of investment operations, where your leadership will drive excellence in post-trade activities. Unlock your potential in a dynamic environment that values innovation and collaboration. Shape the future of investment services with us, and enjoy opportunities for career growth and development.

Job Summary: As a Manager in Investment Middle Office Service (IMOS), you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management, reconciliations. This dynamic role provides an in depth view of the end-to-end trade lifecycle on the IMOS strategic platform. You will be responsible for timely and accurate management of trades, performing analysis to increase efficiencies and straight through processing, and resolving exceptions within required service level agreements.

Job responsibilities:

• Lead a team of trade specialists – promoting an inclusive environment, providing coaching and monitoring performance based on clear objectives, goals and targets
• Facilitate the end-to-end post-trade execution functions, from matching to settlements and investigate trade related exceptions
• Capture all trade instructions in booking systems, ensuring the accuracy and timeliness of service delivery in downstream IMOS systems and escalate issues for urgent matters or assistance
• Perform balance and transactional reconciliation of client records against street (custody / transfer agency/ brokers) from providing root cause analysis to resolving exceptions
• Partner with various global teams (internal and external) to resolve exceptions and trade issues: Client facing teams to communicate and resolve client issues; Broker/custodians and other relevant parties to meet settlement and market cut-offs; Technology to report and solution system bugs/incidents
• Manage new business initiatives from clients to support the business expansion opportunities
• Lead and support global and local projects on digital solutions, system enhancements, and market rule changes

Required qualifications, capabilities and skills:

• Knowledge of financial products such as Equities, Fixed Income, FX, Collateral, Derivatives, Money Market, Cash Products
• Demonstrated leadership abilities and team oriented individual with strong people management skills
• Ability to work collaboratively and develop strong partnerships with cross functional teams
• Strong verbal and written communication skills
• Ability to proactively identify risks and escalate issues, undertaking the investigation required with the goal of resolving issues
• Strong analytical and problem solving skills with the initiative to drive change and enhance controls
• Ability to thrive in a changing work environment

Preferred qualifications, capabilities and skills:

• Prior knowledge of the trade lifecycle, fund accounting and/or experience supporting trade business
• Self-starter who works in a fast paced, results driven environment with excellent multitasking and prioritization skills
• Good working knowledge of Excel, PowerPoint and Word
• Experience in automation tools such as Alteryx, Tableau, UiPath, Xceptor, Instabase

Shift: Mid-Day - commencing at 03:00 PM Manila Time, with flexibility to accommodate business requirements.

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.