Jet2.com

We have fantastic opportunities to join our Jet2.com & Jet2holidays Team as a Resort Flight Check-In Passenger Service Agent in Larnaca on a part time basis for Summer 2025!

What will you do in the role?

• Deliver a warm, friendly, and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel.
• Working from our hotels, you will welcome customers, follow check in procedures, issue customers with boarding passes and ensure security requirements are met.
• Adhere to all aviation, legal and company regulations and promoting a safety-first culture.
• Work closely with our Resort Flight Check in Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport.
• Promote and encourage the use of our Resort Flight Check-In Service with our customers.
• Occasionally, due to operational needs, you may be required to drive our minibuses.

What are the Requirements, key skills & experience you’ll already have?

• A genuine passion for the delivery of outstanding customer service at all times.
• Excellent communication skills and be fluent in English.
• The flexibility to quickly adapt to changing situations.
• A positive approach and be a supportive team player.
• EU Driving License is not required but would be beneficial.

What can we offer you?

We offer our valued colleagues a range of benefits including:

• Fully paid training, uniform & IT Equipment.
• Local fixed term employment contract.
• Competitive salary, with annual pay review.
• Monthly 1-1 meetings with your supervisor.
• Coaching, development & career progression across Jet2.com & Jet2holidays
• 38 holiday days entitlement per annum (including Public Holidays) prorated for the length of the contract.
• Recommend a Friend bonus scheme.

Our RFCI Passenger Service Agents working hours are rostered in line with our customer needs. As such, you will have a flexible approach to work with scheduled hotel and airport visits including early starts, late finishes & weekend working.

As we employ on local employment contracts, you will already hold full right to work documents for the country where the role is based and be living in the destination or be willing and able to source your own accommodation and required documents. You must also hold a full and valid EU driving licence.

If you accept a position, you will be required to provide a full 5 years referencing history (including gaps) and satisfactory criminal record check(s).

Apply today! Once we have received & reviewed your application, we will then invite you to complete the Summer 2024 recruitment process. This includes a telephone interview and then an invitation for you to come meet us at an assessment day!

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!