Ivy Tech Community College

GENERAL PURPOSE AND SCOPE OF POSITION:

Provide support (including non-clinical crisis intervention) for students facing non-academic challenges using a case management approach. Assist students in identifying challenges, defining goals, and accessing campus and community resources that will foster student persistence. Work with students with disabilities to ensure access to opportunities and foster the skills and networks that are foundational for success.

MAJOR RESPONSIBILITIES:

• Meet with students to conduct intake, develop plans based on their unique circumstances and needs, and monitor progress
• Facilitate student access and use of campus and community resources
• Manage caseload in a manner that promotes retention, persistence, and student success through proactive interactions and interventions.
• In accordance with the Americans with Disabilities Act of 1973, identify, secure and coordinate, and advocate for appropriate and reasonable accommodations for students with disabilities.
• Maintain and monitor case notes in electronic student record systems
• Provide necessary support and materials for faculty, staff, and other service providers to assist in the identification and development of methods to assist students
• Maintain good working relationships with community agencies
• Demonstrate strong commitment to student development and success through advocacy, positive attitude, adaptability, approachability, problem solving, and support
• Engage in behaviors that create an environment in which all people are valued, supported, and respected
• Serve on Campus Aware team to support the campus community when student concerns arise.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Director of Academic Advising

SUPERVISION GIVEN: None

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Social Work, Higher Education, or a related field required.
• One to two years of work experience in a related field
• Effective verbal and written communication skills
• Strong administrative and computer skills
• Ability to maintain composure when faced with difficult situations
• Contribute to a team environment
• Ability to partner well with colleagues both in and outside of the organization.
• Engage in behaviors that create an environment in which all people are valued, supported, and respected

PREFERRED QUALIFICATIONS:

• Master’s degree in Social Work, Higher Education, or related field preferred.
• Minimum of one to two years of relevant experience demonstrating leadership qualities is preferred.
• Experience working in an educational setting.

ADDITIONAL DETAILS:

• This position will primarily work Monday-Friday 8 am - 5 pm, with an occasional evening or weekend.
• This position pays an annual salary of $52,000.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.