Hungry, Humble, Honest, with Heart.
The Opportunity
Nutanix is a Design-first Hybrid cloud company. We are a global team of UX professionals spread across Bangalore, Berlin and San Jose. We are responsible for the experience design of all products at Nutanix, including all UX disciplines (e.g. UX Design, UX Research, Visual Design, etc). This is a high-impact cross-functional role. It is the operational heartbeat of the entire team, and we are looking for a talented operations manager to lead our Design Operations team.
About the Team
At Nutanix, you will be joining the Design Ops team, an innovative group dedicated to streamlining design processes and enhancing collaboration across our organization. Our team thrives on creative problem-solving and actively seeks out new methodologies to drive efficiency while maintaining high design standards. Collaboration and open communication are at the core of our culture, encouraging every team member to share their ideas and perspectives.
You will report to the VP of Design, who fosters an environment of growth and support, empowering team members to take ownership of their work while also providing guidance and mentorship. Our work setup is hybrid, requiring you to come into the office 2–3 days a week, allowing flexibility while still encouraging in-person collaboration.
Your Role
- Tracking and synthesis of execution across various projects globally, including risk management/mitigation. Also, coordination with various release managers and other stakeholders to ensure design delivery with high quality.
- Create new processes to facilitate design execution as needed and streamline existing ones
- Establish and build out UX Research Ops capabilities
- Facilitate team building and Culture - This includes organizing various team building events and coming up with creative ways to nurture a vibrant culture
- Information management - ensure information is systematically stored, organized and shared, both within and outside of the design organization
- Budget planning and expense management
- Headcount planning and management
- Resource planning and management
- Management of contractors. Interface with finance on P.Os
- Explore new design tools, select and facilitate roll out in coordination with IT
- Manage and lead a team of operations managers
- Track and facilitate upskilling of Designers and Design Managers
What You Will Bring
- Clarity of thought and intent, clear oral and written communication, a calm and balanced mindset in all situations
- Ability to learn and adapt while maintaining a positive attitude.
- Good people skills and empathy. Be able to persist softly but assertively to get the job done and keep things moving.
- Strong problem-solving skills to creatively overcome complex, multi-faceted issues
- It has the ability to see the big picture, gather data, suggest improvements and drive them to fruition.
- Ability to understand various Nutanix products and their relevance at a high level
- Must enjoy and be adept at dealing with and closing out ‘lots of little things’
- Prior experience of at least 5–8 years in a program management role in an enterprise company.
- An engineering degree or prior experience in design ops is preferable.
- Ability to collaborate cross functionally and drive convergence and alignment
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
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