Thomson Reuters

Senior Director, Product Management - Lead to Order Process

Role Summary:

Do you love challenges and thrive in a fast-paced, high-growth environment? Are you a collaborative learner who wants to make a lasting impact on our company’s success? Do you think of creative solutions to complex problems and solve them? Do you have experience managing complex, transformative, and innovative technology products, and programs? If so, this role is for you.

We are seeking an outstanding Product Management Leader to drive future of our Go-to-Market sales systems, specifically focused on customer success management, professional services, territory management, forecasting, sales enablement, conversational intelligence solutions . You will partner with our segments, regions, global sales operations, digital, commercial engineering, customer to cash and data & analytics teams to lead the global product strategy and roadmap.

You will oversee the process, business requirements gathering, design, bring industry best practices, trends and issues, and innovative solutions to our Sales organization. You will validate from a business process prospective that the overall solution design meets and supports the business goals and/or objectives, as identified in the visioning sessions and through general interactions.

The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging this credibility as a strategic advisor to our Sales teams. Critical to the role is the ability to think strategically about business and technical challenges as you drive efficiencies and quick innovation available on our Go-to-Market Systems. You will possess strong facilitation and synthesis skills, with the ability to align diverse stakeholders on a common path forward, ensuring Business and IT executives embrace joint ownership for results.

About the Role

In this opportunity as Senior Director, Product Management - Lead to Order Process, you will:

• Define and execute a best-in-class Lead-to-Order strategy to meet organization strategy and goals
• Facilitate & drive conversations through workshops at multiple levels including but not limited to business process discovery / design etc.
• Understand overall business goals / objectives for programs / projects in collaboration with Sales Ops and key business stakeholders
• Be able to strategize with stakeholders on how they can improve their business
• Bring industry and/or business process best practice expertise to the stakeholders
• Proactively recommend requirements and/or process improvements to the stakeholders
• Oversee elicitation of the business requirements (user stories) through the management of the Business Process Analysts during the requirements gathering phase
• Partner with the product managers to set and align business priorities
• Be responsible for validating that the delivered product meets the strategic business objectives through activities such as demos, UAT, etc.
• Support business development based on their expertise

About You

You're a fit for the role of Senior Director - GTM Product Management if your background includes:

• 10+ years in enterprise-level technology transformation programs
• Salesforce, Conga (other CPQ) product knowledge and solution design strongly desired.
• Experience in systems design, business strategy, product management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization
• Knowledge of the concepts, practices, procedures, and deliverables associated with solution development, implementation, and operational readiness
• Ability to analyze and synthesize complex information, working in situations where data may be absent or ambiguous and creative approaches are required
• Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state
• Creative, high-energy, entrepreneurial self-starter comfortable running initiatives and programs independently within a “start up-paced” company
• Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners

#LI-DS4

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $154,000 - $286,000.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.