Boston Children’s Hospital

Job Posting Title

Talent Development Program Manager

Department

Human Resources

AutoReqId

79910BR

Status

Full-Time

Standard Hours per Week

40

Job Posting Category

Human Resources

Job Posting Description

The Talent Development Program Manager fosters and strengthens our people-centered culture, empowering high performance and allowing employees to do their best work, thereby boosting engagement, employee productivity, and positively contributing to BCH’s strategic priorities. Through partnerships across HR, this role will champion professional development and employee growth as a key driver to engagement and deliver the greatest value for BCH. This is a hybrid role with an onsite expectation of 4-8 days per month.

This Talent Development Program Manager will:

• Conduct formal needs assessments to drive a professional development roadmap.
• Create role-based or cohort-based curriculum through various blended learning approaches: eLearning, curated on-Demand playlists, discussion forums.
• Manage a diverse portfolio of professional development programs that address organizational needs to include Mentoring, Onboarding, and Compliance. Support performance management efforts to implement a development planning process.
• Promote and integrate all talent development programs with culture initiatives to include engagement, workforce development, wellness, and EDI to maximize the learner experience.
• Use frameworks and competency models to enable career pathing, workforce planning, high-potential talent pools, and development planning to grow at every career stage.
• Provide expert facilitation of programs, both virtually and in person; develop toolkits and reinforcement approaches to foster a continuous learning culture.
• Build robust communications and change plans to roll out (or maintain) programs to drive adoption and learner engagement.
• Identify new technology and tools to support Talent Development efforts into the future.
• Evaluate programs via qualitative and quantitative metrics; provide quarterly reporting; create business cases that demonstrate program impact and ROI
• Manage vendor contracts; assess effectiveness of vendor developed programs; create “buy” vs. “build” proposals that document cost-effectiveness per learner.

To qualify, you must have:

• BA degree required, MA degree preferred in Organizational Psychology, OD or closely related field
• At least 7 years of experience in talent development with success in managing large-scale programs and experience managing a team
• Critical and strategic thinking to build professional development tracks aligned with BCH’s strategy and business objectives.
• Flexibility, adaptability, and a high tolerance for shifting priorities.
• Ability to work within ambiguity and meet deadlines.
• Highly collaborative approach with using feedback to improve programs and outcomes.
• Ability to support large-scale change initiatives.
• Strong written communication skills to prepare learning content, toolkits, and project deliverables, including briefing slides and assessment reports.
• Demonstrated proficiency in HR, leadership development, and performance improvement, with expertise in learning design (ADDIE), adult learning principles, personality assessments, and group facilitation.
• Familiarity with Kirkpatrick or Phillips levels of evaluation; ability to analyze data to produce insights that inform future strategy.
• Analytical skills to resolve highly complex problems.
• Highly developed communication skills and outstanding presentation skills.
• Advanced proficiency with MS Office suite, Zoom, Teams, SharePoint, and LMS.
• Must remain current in the fields of professional development, education, management, organizational effectiveness, performance, and learning technology.

Boston Children’s Hospital offers competitive compensation and unmatched benefits.

Office/Site Location

Boston

Regular, Temporary, Per Diem

Regular

Remote Eligibility

Part Remote/Hybrid