Systems Support Specialist




Systems Support Specialist

Job Description

IBM is opening for a Premium Automotive Manufacturer Project multiple positions available for experienced Specialists in various fields of IT. This role specializes in performing and enabling remote technical support under Service Level Agreements (SLAs) for the applications used by the financial division of a well-known global supplier of rolling stock and railway signalling solutions.


• Provide expertise in analysis, requirements gathering, design, coordination, testing and
support of ERP applications ( BAAN, Salesforce ) running at the client premises
• Develop and maintain a strong working relationships with business and technical members
of the team
• Relentless focus on quality and continuous improvement
• Perform root cause analysis of process issues
• Strong desire and ability to learn new skills and absorb professional knowledge quickly
• Strong analytical, good problem solving skills
• Requires demonstrated communication and customer interfacing skills
• Work effectively in an open environment where creativity and collaboration are welcome
and encouraged


• experience in in systems support, application development and/or integration of ERP
systems – BAAN, Salesforce, Interflex
• experience in the following: MS VB6, MS VBA
• Fluent English
• Experience developing solutions from new business requirements
• Experience in working with distributed teams
• Experience in the following technical areas: Oracle SQL and administration

Auto req ID


Required Education

Bachelor's Degree

Role ( Job Role )

Systems Support Specialist

State / Province


Primary job category

Technical Specialist

Contract type


Employment Type




Is this role a commissionable/sales incentive based position?


Travel Required

Up to 10% or 1 day a week

IBM Business Group


Preferred Education

Master's Degree

City / Township / Village


EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

  • SQL, Oracle
  • Linux/Windows



Preferred Technical and Professional Experience

  • experience in systems support, application development and/or integration of ERP
    systems – BAAN, Salesforce, Interflex

Eligibility Requirements

  • English language skills: Fluent

Position Type

Early Professional

Early Professional Track

No Track

New Collar Role


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Confirmed 7 hours ago. Posted 29 days ago.

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