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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Job Summary:
As a Lead Director, Product Management Shop Pre-order, you will report to the Executive Director, Product Management FS & OTCHS: Loyalty & Pre-order and lead a team of product managers/leads. You will play a critical role in developing the strategy and roadmap to drive engagement and improve our top of the shopping funnel consumer experiences on cvs.com and in our retail mobile apps.. You will outline your team of team's strategies intended to improve the customer's search and browse experience, help your customers determine the best fulfillment method that fits their needs, and remained laser focused on driving the intent to purchase.
You will ensure the team has a clear roadmap that provides a leading customer experience while also supporting our financial goals. You will improve our digital products by bringing a passion for continuous improvement and deep experience coaching a team of product managers. You will also use your exceptional communication skills to help partners throughout the organization embrace a product mindset.
This role is in the Retail Digital Portfolio which manages several digital products related to Front Store programs including CVS.com, ExtraCare, Over the Counter Health Solutions, and more, used by millions of consumers. This portfolio must continuously innovate and improve these websites, apps, and personalized programs to better serve consumers’ needs both in-store and online.
A Brief Overview
Contributes to product strategy by leading the development and enhancement of digital products or services. Conducts market research, collaborates with cross-functional teams, designs user experiences, and oversees the product development lifecycle. Applies expertise in user-centric design, agile methodologies, and market trends to help drive the success of digital products and ensure they meet customer needs and expectations.
What you will do:
For this role you will need Minimum Requirements
Preferred Qualifications
Certified Product Manager (CPM) preferred.
Experience managing a team of Agilists and leading teams to deliver quality products
Strong critical thinker who makes balanced, insightful decisions using solutions-based thinking in problem solving, asking probing questions and looking for underlying issues.
Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 05/06/2024
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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