Catholic Community Services

Full-time position starting at $25.46 - $28.32/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account and Flexible Spending Account
• Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
• CCS/CHS 403(b) Employee Saving Plan
• Employee assistance program

Program Description

The Coordinated Care Agency is fully empowered to design and deliver innovative, welcoming, and comprehensive services and housing for people experiencing deep poverty and homelessness. The purpose of our work is to ensure people have access to healthcare and supports they need to thrive. The team works to promote social changes to dismantle systemic racism, injustices and inequities that contribute to housing instability.

Within our permanent supportive housing programs in King County (Seattle, Kent and Renton) we offer over 775 single resident occupancy units to adult men and women. We provide 24-hour staff support to our residents using a Housing First and Harm Reduction approach.

Position Description

We have an opening for a Case Manager position at our Frederic Ozanam house program. Our program serves unhoused men, 55yrs and older, with a disabling condition. These positions are full-time (40 hours weekly).

We believe that every person has the right to a safe, affordable place to call home. We seek a case manager who care deeply about the health and well-being of our residents who have lived through the trauma of homelessness.

The case managers in our permanent supportive housing programs works independently and as part of a team to provide outreach, ongoing case management and individualized service plans to residents. This position is responsible for providing a range of supportive interventions to increase stability for residents, focusing especially on housing retention and behavioral health. As part of ongoing support, the case manager coordinates with other members of the team by referring residents to other needed services (ie., medical, legal, etc.).

Responsibilities

• Provide compassionate and responsive supportive services to a caseload of about 56 residents, that you will share with another case manager.
• Work alongside each resident to develop individualized housing service plans to address their identified needs
• Coordinate and connect residents to services, including, primary care, substance use treatment, mental health services, crisis services, and more
• Document case management interactions in the form of progress notes that reflects the resident’s goals
• Provide crisis de-escalation and risk assessments for residents as needed
• Collaborate with other staff and service providers to maintain the resident’s housing stability, safety and well-being
• Create and facilitate activities to promote community building

Job Conditions

This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, interactions with angry persons, and exposure to computer CRTs.

Physical and Mental Acuity Requirements

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to hear telephone rings, phone conversation, doorbells, emergency alarms and face-to-face conversation.
• Able to speak clearly in person and on the telephone.
• Able to hand write legibly.
• Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor large space and identify concerns that require staff response.
• Mobility/dexterity of hands/arms to enable keying into locked areas as well as using a computer and other office equipment.
• Able to sit for sustained periods of time.
• Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
• Able to lift, move and/or carry up to 40 pounds.
• Regularly able to perform duties as assigned.
• Able to make independent decisions and apply sound judgment in performing job duties.

Qualifications

• A Bachelor’s Degree in a human/social services field; may also be an Associate’s degree in a relevant field with one year of field experience, or 3 years of human services work experience can be substituted for a bachelor's degree.
• Basic computer skills with ability to maintain up to date and thorough records.
• Ability to work both independently and as a member of a team.
• Demonstrable understanding of drug and alcohol issues within the Harm Reduction Model.
• Skillful communication with a working knowledge of Trauma Informed Care practices.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural settings.
• Applicant must successfully pass required background clearances prior to an offer of employment.

Preferred Qualifications

• Experience working within the emergency shelter system and/or resident setting.
• Spanish language proficiency.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.