Working at Freudenberg: We will wow your world!

Responsibilities:

• Prepare and negotiate offers and service contracts
• Provide technical support to customers
• Assess and analyze failures, resolving technical issues
• Prepare inspection reports and post-repair documentation
• Manage purchases and coordinate the delivery of components and auxiliary materials for services
• Efficiently handle and resolve complaints
• Technical clarifications with international suppliers and service providers
• Supervise the commissioning and startup of equipment as well as the assembly and disassembly of seals at the customer’s site.
• Document all service and installation actions and maintain documentation in the SAP ByD system

Qualifications:

• Bachelor’s degree in mechanical engineering
• Preferably first technical knowledge of equipment such as pumps, mixers or compressors
• Strong communication, organizational, interpersonal and customer service skills.
• Self-motivated, customer-focused, with excellent problem-solving and team collaboration abilities
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Proficiency in technical documentation.
• Good knowledge of English language
• Driving license category B
• Willingness to travel for business (up to 20%)

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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