Metrobank

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Position Title: Interaction Designer

Job Summary: The Interaction Designer’s role is to turn the division’s User Experience vision into tangible, navigable reality. The Designer uses customer-driven insights and iterative methodologies to design and create usable, relevant and elegant user flows, interfaces, structure and interactions. The Interaction Design team also establishes an interface design system organizing the best practices across the division’s digital banking products.

Role Exposure:

• Conduct user interviews, surveys, and usability testing to gather insights on user needs and behaviors. 
• Create detailed user journey maps to identify pain points and opportunities for enhancing the user experience.
• Produce design specifications and guidelines to effectively communicate design intent to developers and stakeholders.
• Work closely with product managers, UX researchers, and developers to ensure cohesive product design and functionality.
• Define and document interaction patterns that enhance user engagement and satisfaction.
• Contribute to the creation and maintenance of design systems and component libraries for consistency across products.

Qualifications:

• With professional experience on prototyping and wireframing
• With experience on working with a multi-discipline team from Tech, Design and Product Management
• Preferably with experience in conducting design workshops or trainings on user-centered and iterative design