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Visitor Services Associate - (23143552) 

Department Overview:

The Montana Department of Commerce works with statewide and local partners, private industry and small businesses to enhance and sustain economic prosperity in Montana. The Department works to improve the state's economy through business creation, expansion, retention, and diversification of the state's economic base; provides direct technical assistance, grants and loans for Montana's entrepreneurs, businesses and their employees; strengthens the economy through the promotion of tourism development, promoting and protecting historic sites, and marketing Montana as a travel and filmmaking destination; promotes access to new markets, both foreign and domestic, for Montana goods and services; provides financing for homeownership and rental assistance opportunities for Montana families; and develops and improves public infrastructure and housing for Montana citizens by providing grants and technical assistance to Montana communities and counties. 

Job Overview

The Montana Heritage Commission preserves and manages historic resources in Virginia City and Nevada City and promotes the appreciation of history through quality visitor experience. The MHC is hiring 12 seasonal worker positions. Weekends and extended hours are required with the season beginning mid May and ends in September (Labor Day).

These positions will be working at the Virginia City Depot, Nevada City Museum, River of Gold Panning Experience, and on the Alder Gulch Shortline Railroad. 

  • Sell tickets/passes for NC Museum, Railroad and River of Gold Panning
  • Use a register and credit card machine to collect sales
  • Maintain head counts for venues
  • Greet visitors and give out information on history regarding the area and attractions
  • Stock merchandise
  • Teach gold panning at the River of Gold Operation
  • Conduct/Drive the Alder Gulch Shortline train
  • Other duties as assigned

There are 12 Visitor Services Associate positions open. These seasonal workers will have rotating schedules at the different locations- Virginia City Depot, Nevada City Museum, River of Gold, and Alder Gulch Shortline Railroad. Employees must be flexible in order to work varied shifts as well as a variety of concessions. 

2024 Season

Training week – May 18th – 24th

Season – May 25th – Sept. 2nd

These positions will be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.

Experience

All of the duties listed above will be taught and practiced during our training week and during the season. Previous experience is not required when it comes to conducting/driving train or gold panning.

How to apply

Apply online by submitting your resume. References will not be contacted until after interview process is completed and you will be notified when we will be reaching out to them. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)

Other important information to be aware of

  • Employees must be flexible in order to work varied shifts as well as a variety of concessions. 
  • This position will be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.
  • Shared housing provided for employees who stay the whole season (Memorial Day weekend – Labor Day).
  • Resume is required. Please make sure the resume is attached, prior to uploading, by checking the box next to the attachment that is marked "relevant". The resume must be attached in order to be considered for this position. If your online application does not have the required attachment, this will result in your application being considered incomplete and removed from further consideration
  • Only online applications are accepted. By applying online, you can receive updates and monitor the status of your application. If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration.

Applicant Pool Statement: Not Applicable Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire. 

Salary: $

16.50 - 19.50 Hourly 

Telework Eligibility: Not Telework Eligible Benefits Package Eligibility: Retirement Plan Optional 

Number of Openings

: 12 Employee Status: Seasonal (less than 6 mos) Schedule: Variable 

Shift

: Day Job 

Travel

: Yes, 5 % of the Time 

Primary Location

: Virginia City 

Agency: Department of Commerce Union: 000 - None 

Posting Date

: Jan 15, 2024, 7:00:00 AM 

Closing Date (based on your computer's timezone)

: Ongoing 

Required Application Materials: Resume 

Contact Name: Shannin Danko | Contact Email: sdanko@mt.gov | Contact Phone: 406-841-2074 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

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Confirmed 17 hours ago. Posted 30+ days ago.

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