UniCredit

General Information

Job ID

37194

Company

UniCredit Bulbank

Competence Line

Digital

Country

Bulgaria

City

София / Sofia

Job Type

Professional

Functional area

Digital & Data

Working time model

Full-time

Working Time Model Comments

Standart working time.

Type of contract

Labor permanent

Contact

peopleandculturecoo@unicreditgroup.bg

At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future - and we look for people who are willing to walk with us in this direction. To be an example in applying the principles of diversity and equity and in creating an inclusive environment for all is key for the relationships and processes we build.

Our business creates investments, resources, and new opportunities that drive our employees' growth by providing a unique and dynamic professional journey. We want you to bring your talents and strengths to the team and create a meaningful career that gives back as much as you achieve.

What you'll be doing

• Ensures 2nd or 3rd level support for the business-related applications in the bank for which is responsible;
• Monitor the software application, and document and analyze problems;
• Ensures stable operational environment of the all business applications;
• Ensures the smooth and continuous availability of the applications according the agreed SLA for them and achieve the KPIs on team level;
• Work on IT problems and perform the respective impact analysis, root cause analysis and recommend solutions and workarounds wherever is needed;
• Update application configuration as needed to meet the business requirements;
• Work on shifts.

What you'll need to succeed

• University degree in Information technologies, Mathematics, Computer science or other technical specialty;
• Technical knowledge in SQL, PL/SQL, Oracle DB, Integrations – SOAP and REST services, MQs;
• Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications;
• Previous experience in system and business analyzes or technical support;
• Knowledge of banking business area would be a plus;
• Experience with REMEDY, ServiceNow, TFS and other similar tools could be a plus;
• Ability to learn new content areas and new skills quickly;
• Ability to multitask in a fast‐paced environment;
• English language.

What you'll get in return

• Christmas bonus;
• Performance bonuses;
• Food vouchers;
• Preferential terms on loans;
• 25 days holiday leave;
• Аdditional holiday leave and birthday gift;
• Additional day-off for volunteering;
• Refer-A-Friend Program;
• Flexible working hours & work from home options;
• Additional health and life insurance;
• MultiSport cards and fitness centers in our Head offices;
• Corporate recreational facilities;
• and many more.

About UniCredit Group

UniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. They are at the heart of what we do in all our markets. Digitalisation and our commitment to ESG principles are key enablers for our service. They help us deliver excellence to our stakeholders and creating a sustainable future for our clients, our communities and our people. We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. Making all voices heard and leveraging "diversity of thought" regardless of gender identity, age, race, ethnicity, sexual orientation, ability, cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity, as well as a general improvement of the work climate with positive impact on productivity, well-being and engagement of our people.