Amazon

DESCRIPTION

Passionate about books and reading? The Books Discovery & Recommendations Experience organization is transforming how millions of customers discover and engage with books across Amazon. We are seeking a Principal Product Manager - Tech to drive the product strategy for our next generation of discovery and recommendation experiences and systems, leading innovation and setting product direction across the Books organization.

In this strategic leadership role, you will define the long-term product and CX vision for Amazon's book discovery and recommendation experiences, creating innovate solutions that that leverage ML and personalization capabilities at global scale. You'll be responsible for defining multi-year strategies that enable step-function improvements in the customer experience. You'll also spearhead initiatives to define, measure, and improve the quality and relevance of recommendations, establishing key metrics that measure the success of discovery experiences.

The ideal candidate combines strong product vision and customer obsession with technical expertise in ML systems, with a proven ability to influence across organization boundaries. You will serve as a thought leader in personalization strategy, champion the voice of the customer, mentor other technical product managers, and be looked to as an authority in building customer-centric discovery and personalization experiences at scale.

Key job responsibilities

• Define and drive the multi-year vision and strategy for Books' recommendation and personalization products and systems
• Lead strategic product initiatives that span multiple teams and technical domains
• Invent and incubate new product concepts that delight customers and drive engagement with books
• Partner with engineering and applied science team on architectural decisions and technical direction for ML infrastructure and services
• Establish the framework for measuring recommendation quality and relevance across diverse discovery experiences
• Drive experimentation to continuously improve the customer experience
• Drive the creation of robust measurement systems to track, analyze, and report on recommendation performance and customer engagement
• Mentor product managers and technical leaders on both technical implementation and effective measurement practices
• Drive cross-organizational alignment on technical architecture, strategic initiatives, and success metrics
• May manage a small team of technical product managers (1 to 2 direct reports)

BASIC QUALIFICATIONS

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management

PREFERRED QUALIFICATIONS

• Deep expertise in recommendation systems, ML platforms, and distributed systems
• Experience leading technical strategy and architectural decisions for complex platforms
• Track record of delivering enterprise-scale technical products through multiple teams
• Experience defining and implementing measurement frameworks for ML-driven products
• Excellence in product strategy and ability to balance customer, technical, and business needs
• Demonstrated success leading through influence across multiple senior stakeholder groups
• Experience managing and developing technical product managers
• Experience influencing VP-level decisions on technical strategy and investments
• 10+ years of technical product or program management experience
• MBA preferred

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.