Snap Finance

Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!

Job Description

Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology brings together more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary decision-making platform that looks at each customer through a more holistic, human lens. Snap’s flexible solutions are changing the face and pace of consumer retail finance. Snap has a strong supportive culture and is dedicated to its customers, merchant partners, and team members. 

Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us! 

Position Overview: 

We are seeking a detail-oriented and analytical System Analyst to support and enhance our Loan Management System (LoanPro). The ideal candidate will be responsible for analyzing loan data, querying and reviewing system exceptions, and managing technical and operational issues. This role requires strong problem-solving skills, proficiency in data analytics, and experience with SQL queries to extract and analyze data effectively. 

Responsibilities: 

• Data Analysis & Reporting: 
• Extract, query, and analyze data from LoanPro to generate reports and insights. 
• Identify trends, discrepancies, and anomalies in loan data and system performance. 
• Develop dashboards and reports to support business decision-making. 
• System Monitoring & Issue Management: 
• Monitor system performance and data integrity, identifying and resolving exceptions. 
• Investigate and troubleshoot issues related to LoanPro’s functionalities, including data inconsistencies and process inefficiencies. 
• Collaborate with IT and business teams to escalate and resolve system-related issues. 
• Process Optimization & Enhancement: 
• Recommend improvements to workflows and system configurations to enhance efficiency. 
• Assist in system upgrades, testing, and implementation of new features. 
• Document system processes, issue resolutions, and best practices. 
• Stakeholder Collaboration: 
• Work closely with customer care, product, finance, and IT to ensure smooth system operations. 
• Train end-users on system functionality, data management, and issue resolution. 
• Provide support for audits and compliance-related data requests. 

Requirements: 

• 2+ years of experience as a System Analyst, Data Analyst, or similar role in loan management or financial services. 
• Strong knowledge of LoanPro or similar loan management systems. 
• Proficiency in SQL for querying and analyzing large datasets. 
• Experience with data visualization tools 
• Understanding of loan servicing processes, financial reporting, and system workflows. 
• Excellent problem-solving skills and attention to detail. 
• Strong communication skills for collaborating with technical and non-technical stakeholders. 

Preferred Qualifications: 

• Experience with API integrations and system automation. 
• Knowledge of compliance and regulatory requirements in loan management. 
• Familiarity with scripting languages. 

Why Join Us: 

• Generous paid time off 
• Competitive medical, dental & vision coverage 
• A value-based culture where growth opportunities are endless 

More…

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice