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The candidate will lead the design and execution of a comprehensive UX strategy for the FTSE Russell business, collaborating closely with engineering teams and overseeing the delivery of UI requirements from various work streams. As a key contributor to strategic index and data platform design, the candidate will drive operational transformation and enhance requirements gathering through visual design, UX discovery, and journey mapping. This role will require the candidate to successfully interact with wide stakeholder group, designing solutions, owning specifications used for development, and ensuring sound execution. They will serve as a bridge between FTSE Russell customers, business stakeholders, other technology capabilities, and the Delivery organisation, accountable for the setting a strategy, vision, and the creation and delivery of a long-term roadmap for their capability area. 

Responsibilities

Develop and Implement UX Strategy:

  • Define and execute a robust UX strategy aligned with FTSE Russell's business objectives.
  • Collaborate with engineering teams to ensure seamless integration of UX design with product development.

Lead UX Design Initiatives:

  • Lead a team of UX designers and researchers to create intuitive and user-friendly interfaces.
  • Oversee the delivery of UI requirements from other work streams, ensuring alignment with UX principles.
  • Coordinate UX and UI delivery through global teams and 15+ engineering teams across the world

Drive Operational Transformation:

  • Spearhead operational transformation initiatives by implementing best-in-class design principles and methodologies.
  • Improve requirements gathering processes through visual design, UX discovery, and journey mapping techniques.

Contribute to Strategic Design:

  • Act as a key contributor to strategic index and data platform design, leveraging your expertise in UX design.
  • Collaborate with cross-functional teams to ensure UX considerations are integrated into strategic initiatives.

Documentation and Design Systems:

  • Create and maintain design documentation, including style guides, design patterns, and design systems.
  • Ensure consistency and scalability of design assets and components across products and platforms.

Usability Testing and Iteration:

  • Plan and conduct usability testing sessions to evaluate the effectiveness and usability of designs.
  • Iterate on designs based on test results and user feedback to continuously improve the user experience.

Accessibility and Inclusivity:

  • Ensure designs are accessible and inclusive for users of all abilities, backgrounds, and contexts.
  • Stay informed about accessibility guidelines and best practices to incorporate into design processes.

Stay Current with Design Trends:

  • Keep abreast of industry trends, emerging technologies, and best practices in UX/UI design.
  • Continuously learn and seek opportunities to innovate and evolve design processes and methodologies.

Drive Continuous Improvement:

  • Identify areas for process improvement and innovation within the design team.
  • Implement initiatives to enhance efficiency, collaboration, and creativity in design workflows.

Stakeholder Management:

  • Build and maintain strong relationships with stakeholders, advocating for user-centered design principles and practices.
  • Solicit feedback from stakeholders and incorporate it into design iterations and improvements

Key Behaviours

  • Collaborative: Strong collaboration skills with the ability to work effectively with engineering teams and other stakeholders.
  • Innovative: Passion for driving innovation and delivering user-centric solutions.
  • Strategic Thinker: Ability to think strategically and contribute to long-term design goals.
  • Adaptable: Comfortable working in a dynamic and fast-paced environment, with the ability to adapt to changing priorities.
  • Problem Solver: Excellent problem-solving skills with a focus on finding creative solutions to complex challenges.
  • Articulate, creative, energetic person able to work alongside the team.
  • Exceptional written and oral communication skills and experience with executive storytelling. Ability to communicate with diverse audiences, ranging from highly technical partners to business clients.
  • Ability to establish credibility and build strong, confident, collaborative relationships with business and technology stakeholders including external parties, at all levels.
  • Ability to work under pressure and to tight deadlines without compromising quality.
  • Results driven, self-motivated, problem solving, and solutions oriented; takes pride in his/her work.
  • Demonstrates a can-do attitude, exhibits self-confidence, leadership, and adaptability to business change.
  • Excellent organisational, negotiation, presentation, and time management skills; ability to manage business expectations.
  • Ability to keep abreast of and understand technology trends, see how they impact your roadmap, and how they drive innovation.

Profile/Skills

  • 5+ years of experience in UX/UI design leadership roles, preferably in financial services or data-driven organizations.
  • 10+ years of experience in UX/UI design & implementation roles, including technology or business functions
  • Experience with relevant technologies e.g. Angular, JavaScript, React
  • Proven track record of designing and implementing successful UX strategies that drive business impact.
  • Expert knowledge of design tools and methodologies, including wireframing, prototyping, and usability testing.
  • Experience in improving requirements gathering processes through visual design, UX discovery, and journey mapping.
  • Passion for user experience and a commitment to delivering innovative and user-centric solutions.
  • Experience with technology-driven innovation and digital transformation.
  • Experience delivering using Agile methodologies.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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Confirmed 7 hours ago. Posted 4 days ago.

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