Caterpillar has flagged the Operation Supervisor job as unavailable. Let’s keep looking.

Overall Role Purpose 

Oversee and support the Bulk Operations team with the coordination and operational supervision of all Bulk Shipments.

  • Ensure that all stakeholder enquiries are responded to in a prompt and professional manner
  • Serves as escalation point for Bulk Operations Specialists, Customers and other parties
  • Escalate any issues as required to the Bulk Operations Manager when needed

Accountabilities

  • Supporting the team to ensure booking and securing space for available locations.
  • Ensuring all orders and space allocation are actioned in a timely manner and liaising with internal departments or teams to ensure full utilisation of available space.
  • Monitor:
  • All required activities are accurately up-to-date and maintained.
  • Support the team with issues and escalate if required
  • Advise customers and key stakeholders on processes, systems and tools.
  • Problems faced are difficult to moderately complex.
  • Actively comply with all company policies and procedures, including, but not limited to equal opportunity, preventing workplace harassment, privacy, electronic communications and equipment.
  • Supervise a small unit.
  • Lead a culture of quality, service excellence (for internal & external customers), flexibility and cost consciousness.
  • Develop a high-performance service culture within the unit.
  • Develop a team spirit and multitasking capabilities within the team.
  • Demonstrates structured, efficient work processes and methods.
  • Uses sound judgment, manages risk and anticipates impact on overall business.
  • Accomplishes own tasks whilst in support of corporate goals.

Key capabilities / Competencies

  • Customer Service skills
  • Microsoft Office applications
  • Sound administrative skills
  • Knowledge of Ocean Bulk industry
  • Knowledge of DGF operating systems, Tracking, Third Party Logistics, Authorities
  • Results driven and attention to strong detail

Expected years of experience (Minimum)

  • Minimum 3-5 years’ experience in related field
  • Supervisory experience
Read Full Description
Confirmed 4 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles