IS Application Specialist

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This is a position with grade

15

Your role and responsibilities

The IS Applications Specialist delivers essential IT technical support to the ABB Westville plant and its staff. Their responsibilities include diagnosing, documenting, and resolving technical issues to ensure the smooth operation of networks, systems, hardware, software, and peripherals. The IS Application Specialist will work daily with different end users of all types of functions and departments at ABB Westville. The work model for the role is: Onsite. #LI-Onsite This role is contributing to the NEMA Motors Division in Westville, OK. You will be mainly accountable for: • Configure and deploy desktops, laptops, tablets, and peripherals, manage network equipment, virtual & physical servers, and data backups. • Provide technical support for hardware, software, network systems and ERP System. Collaborate with Engineering and Maintenance on improvement initiatives and creation of technical documentation and leading user training. • Advise on software and hardware upgrades for business continuity to enhance the employee experience and coordinate the installation and optimization of third-party tools. • Provide exceptional customer service by actively listening to employee needs, resolving issues efficiently, and ensuring a positive experience. • Supervise and mentor the IT assistant.

Qualifications for the role

• 1+ years of experience supporting and troubleshooting systems, applications, software and hardware.
• Excellent written and verbal communication skills, able to work with end users and resolve problems.
• Demonstrated flexibility, motivation, and ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office.
• Strong analytical thinking with a deep understanding of servers, networks, and applications.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.
• Preferred experiences:
• Experience with SAP or equivalent ERP System
• Associate’s Degree or Bachelor’s Degree in Information Systems, Computer Science, Business or related field.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.