Infrastructure Services Sales Specialist




Infrastructure Services Sales Specialist

Job Description

The Sales Specialist (SS)  in Global technology Services Business unit is responsible for developing solutions that address their client's business needs and delivering client value while supporting IBM business strategies. The role  is responsible for driving Global Technology Services (GTS) Infrastructure Services signings  across the assigned territory, with particular emphasis on Managed Services - Cloud, Networking & Disaster Recovery & Business Continuity Solutions.

The SS works closely with the Architects as well as the Sales & Distribution Client Representative (Account Managers) to coordinate sales activities and to drive services business growth across existing IBM clients in the Industry Sectors (eg Financial, Public, Retail, Industry, etc) and in other cases on new customers with no preexisting relationships.


  • Work close with Sales & Distributing Client Representative to identify, create, qualify and close new Technology Services sales opportunities by demonstrating a consultative sales approach
  • Exceed the sales plan and business objectives by successfully selling IBM Global Technology Services solutions in the assigned selected accounts/Territory
  • Actively lead the resolution of customer issues to ensure their satisfaction and a successful outcome to the sale
  • Engage technical resources, as appropriate, to ensure the company overcomes any technical objections in the sales cycle
  • Develop trusted relationships at a senior management level in enterprise accounts and develop and maintain their confidence
  • Develop and maintain relationships internally and ensure a high level of teamwork and collaboration with support staff and other functions within the company

Auto req ID


Required Education

Bachelor's Degree

Role ( Job Role )

Sales Specialist

State / Province


Primary job category


Contract type


Employment Type


Is this role a commissionable/sales incentive based position?


Travel Required

Up to 50% or 3 days a week (home on weekends - based on project requirements)

IBM Business Group


Preferred Education

Master's Degree

City / Township / Village


EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

Bachelor degree in Engineering, Computer Science or other relevant field

At least 3 years relevant professional experience in managed services, Cloud, networking services, Resiliency & Business Continuity services.• Strong organization and time management skills
• Excellent verbal and written communication skills
• Ability to work collaboratively in a team setting
• Self-motivated and disciplined while working in a driven selling environment with direct customer interaction
• Sales tenacity and creativity when presented with difficult challenges
• A pro-active entrepreneurial approach and proven track record in penetrating new accounts, developing great relationships with decision-makers, building compelling business cases and closing deals



Preferred Technical and Professional Experience

  • Msc degree in Management or MBA or other related field will be an asset
  • Experience with global environment

Eligibility Requirements


Position Type


New Collar Role


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Confirmed 19 hours ago. Posted 30+ days ago.

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