Optus

Your day in the life of a Home Product, Product Manager, Fixed at Optus

You will be at the forefront of driving innovation in the telecommunications industry. Your role is pivotal in evolving our home product portfolio, helping to drive improved CX, P&L performance and in ensuring Optus remains a market leader.

You will lead the end-to-end product management for specific Optus-branded consumer and SMB fixed nbn products and will also help to plan and deliver development for other products including Optus email and Optus Fixed and Entertainment content bundles.

Your focus will be on helping the product team to deliver outstanding CX and P&L performance for our portfolio of fixed internet services, aligning with our ambitious annual operating plan. You will provide strategic thought leadership, crafting product designs and propositions that breathe life into the Optus brand. You will orchestrate and help to drive planning and implementation of changes to Optus's home fixed products within your remit.

Working closely with Marketing, Sales, and Network you will improve customer experience and boost margins.

Engaging directly with our external partners like nbn, you will represent Optus, providing valuable feedback and developing internal plans that align with NBN's roadmap. Your efforts will ensure Optus maintains its competitive edge in the market.

Your skills to pay the bills

• Proven experience in product management within the telecommunications or technology sectors, showcasing your outstanding leadership, technical knowledge and collaboration skills.
• Proficient analytical skills to assess P&L performance, devise effective strategies, and aid in meeting revenue objectives.
• Initiative ownership, acting as an enterprise thought leader to identify opportunities, challenges and to activity and outcomes
• Expertise in orchestrating activity across cross-functional teams, ensuring flawless execution of key initiatives within our product roadmap and encouraging a world-class customer experience.
• Ability to engage with external partners, demonstrating effective communication and negotiation skills to represent Optus' interests.

Perks we love at Optus

• Enjoy a balanced work-life with 3 days in the office and 2 days remote, featuring flexible hours.
• Benefit from inclusive paid parental leave, with up to 14 weeks for the primary caregiver.
• Access comprehensive resources, webinars, and support through the 'Parents at Work portal'.
• Pursue personal growth with an extensive learning catalogue, including opportunities to earn an MBA micro-credential via OptusU.
• Connect with colleagues through volunteer groups like Culture Connect, Elevate Women, and more.
• Experience vibrant campus life with facilities including restaurants, cafes, a gymnasium, GP, and post office.
• Use the free Optus bus from Macquarie University Metro Station for convenient commuting.

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.