1st Source Bank

Job Details

Description

POSITION SUMMARY

Specializes in one of the following areas of collaboration; M365, Networking, or VoIP and supports software & hardware related to that specialization. Works with other team members to assist with their daily duties.

ESSENTIAL REQUIREMENTS

• Performs moves, adds, changes, & disconnects.
• Performs software & hardware trouble shooting.
• Monitoring, alerting, and reporting.
• Installs and supports devices.
• Completes relevant compliance training courses.
• Completes relevant and current continuing professional education, formal and/or informal.
• Must understand all applicable laws and regulations that apply to the position and comply with the requirements.

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

• Minimum two (2) years’ experience managing/supporting collaborative Information Systems preferred.
• Strong interpersonal skills
• Ability to demonstrate a working knowledge of selected specialty fundamentals.
• Ability to work flexible schedules.
• Ability to diagnose and correct hardware & software configuration problems.
• Ability to diagnose and correct hardware failures.
• Good written and verbal communications
• Ability to handle multiple tasks in a fast-paced environment.
• Strong analytical skills
• Relevant and current continuing professional education, formal and/or informal

EDUCATION

Bachelor’s Degree preferred.

CERTIFICATIONS

Pursuing or obtained certification in said specialty.

TRAVEL REQUIREMENTS

Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, training, seminars, etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand, and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

PC, fax, phone, and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)