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At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

Senior Product Manager for Onboarding

Job Description:

PayPal is looking for a Senior Product Manager for the Onboarding team. In this role, you will have the ownership for the onboarding product, enabling small businesses across the globe to have access to the entire Zettle payments and POS. You will also have full accountability across the product development lifecycle, product experience and business outcomes.

Meet the team 

In this quest, you will partner up with an engineering manager and be part of a cross-functional team with developers, QA engineers, and work in close collaboration with designers and data analysts. 

Your way to impact 

You are a Senior Product manager with a great passion for your customers and your product. You love going deep and understand user needs, and translate these into new opportunities, products, and features helping small business sell in smarter ways. Essential to this is a passion for enabling small businesses and understanding their needs both daily and during onboarding. You are a spider in the web, pulling in acquirer needs onto onboarding when required, ensuring legal and compliance needs are met but balancing these with the needs of your merchant.

Your day-to-day 

In your day-to-day role you will: 

  • Set the direction for your team in partnership with Engineering and Design. 
  • Continuously monitor data to understand how the product is used and what can be improved.
  • In collaboration with Analytics, understand blockers and generate insights for different merchant profiles. 
  • You will be responsible for prioritising the roadmap and communicating and coordinating those priorities across the organiation. 
  • Evangelise this product across other product development teams, as well as commercial and operational teams across PayPal. 
  • You will execute on the product strategy, and ensure it is aligned with the company strategy. Set team and product OKR, and make sure those are aligned to the company strategy. 
  • Liaise with diverse stakeholders including Risk experts, Legal and Compliance experts and User Research . 

What do you need to bring 

  • Proven experience as a product manager. 
  • You are obsessed with your customers: engaging with them, understanding their challenges and finding solutions to their problems. 
  • You have proven tracked record of having managing products with a high degree of technical and stakeholder complexity. 
  • You have thorough understanding and practice of agile development processes, data-driven development, and experimentation. 
  • You are proactive and highly self-sufficient, you thrive in fast moving environments, and you inspire and lead people through change. 
  • Exceptional communication and presentation skills. Ability to speak fluently to engineers, UX designers, business managers and partners. 
  • Strong interpersonal skills and love working in a team environment. 
  • Experience with Jira/Confluence as well as analytics tools such as Amplitude and Looker. 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. 

Additional Job Description:

Subsidiary:

Zettle

Travel Percent:

0

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://www.paypal.com , https://about.pypl.com and https://investor.pypl.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Any general requests for consideration of your skills, please Join Our Talent Community.

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Confirmed 12 hours ago. Posted a day ago.

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