As a Customer Service (we call it Happiness Delivery!) Quality Assurance Specialist at On, your mission is to play a critical role in supporting the QA team and ensuring the accuracy, integrity, and reliability of data related to our quality assurance processes. In doing so, you’ll support a strong and high-performing workforce in collaboration with our internal team and global partners. Your goal as the QA Specialist is to ensure the team analyzes, validates, and reports on quality data, identifying trends and supporting the continuous improvement of our quality assurance initiatives on a global scale.
Data Analysis and Validation
Reporting and Documentation
Continuous Improvement Support
Data Management
Quality Assurance Auditing