SonSoft

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 2 years of experience in .NET, SQL, and UX technologies
• At least 2 years’ experience in working with Azure environment
• Hands on experience on technical application support using MS technologies.

1. Trouble shooting and debugging the issues.
2. Getting on sessions with users and walking through steps

• Hands on experience on Monitoring and responding to alerts:

1. SQL Server monitoring.
2. Web server monitoring.
3. Platform monitoring.
4. Transaction Monitoring.
5. Web Servers monitoring (Azure experience preferred)
6. Windows server health monitoring
7. Patch Compliance
8. Attending to alerts

• Experience on Problem Management.
• Experience on reporting, Analytics, Live Site Focus. Tracking SLAs
• Hands on experience on ticketing system like Service NOW
• Experience in Automation experience and power shell scripting
• Good communication skills

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Additional Information

• U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

This is a Full-Time / Permanent job opportunity.

• •• Only US Citizen, Green Card Holder can apply.
• All your information will be kept confidential according to EEO guidelines.