Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love. That’s what makes us Roche

We are seeking a highly skilled and experienced Customer Identity & Access Management (CIAM) Expert with in-depth knowledge of SAP Customer Data Cloud (CDC). The successful candidate will be responsible for designing, implementing, and managing CIAM solutions to ensure secure and seamless customer experiences. This role requires a strong understanding of identity management, access control, and data privacy, coupled with hands-on experience with SAP CDC.

The Opportunity:

• Architect and implement CIAM solutions using SAP CDC for managing customer identities and access.
• Ensure the seamless integration of CIAM solutions with various applications and services.
• Oversee the daily operations of CIAM systems, ensuring high availability and optimal performance.
• Manage and troubleshoot issues related to customer identity and access management.
• Develop and enforce security policies and procedures to protect customer data. Ensure compliance with data privacy regulations such as GDPR and CCPA. Collaborate with cross-functional teams including IT, security, product development, and customer support.
• Provide expertise and guidance on CIAM best practices and SAP CDC functionalities.

Who you are:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in identity and access management. 2 years of hands-on experience with SAP Customer Data Cloud (CDC).
• Strong understanding of CIAM concepts, technologies, and best practices.
• Proficiency in SAP CDC, including its features, functionalities, and integration capabilities.
• Experience with identity protocols such as SAML, OAuth, OpenID Connect.
• Knowledge of data privacy regulations and compliance requirements

Preferred:

• SAP CDC certification.
• Experience with other CIAM solutions and identity management platforms.
• Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud).
• CISSP, CISA, ABAC, RBAC, CRISC, ITIL, CISM, ACCS, I&AM, or CIAM will be an advantage

Relocation benefits are not available for this posting.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.

Roche is an Equal Opportunity Employer.