Technology Operations Associate, New Member Development


Company Type

As a successful Technology Operations Associate, New Member Development your primary responsibilities will include (though will not be limited to):

  • Introduce, support and improve the team’s adopted and implemented program management practices and supporting assets

  • Ensures effective execution and implementation of programs and systems of the team

  • Collaborate with the digital, product and Salesforce team to facilitate systems and data integration across the team and ensure data accuracy and best practices

  • Integrates the expertise and knowledge in technology and sales to create integrated technical innovations for complex business process to align the team’s needs

  • Be a POC with current and/or potential vendors to manage and culture relationships to ensure the team’s needs are delivered and met

Basic Qualifications:

  • Minimum 2 years of experience working closely with Salesforce as admin-user

  • Expertise in Salesforce custom report types, complex reports including lead assignment and workflow management

  • Experience in vendor selection process including composing RFP, RFQ and change management and implementation project management

  • Confident in learning new technologies quickly as an admin from support and development perspectives

  • Proven ability to communicate effectively with technical and non-technical stakeholders

Preferred Qualifications:

  • Experience with Tableau and/or Looker

  • Experience with system implementation projects including IVR, CTI and/or CRM systems

  • Ability to collaborate closely with others in a team environment under tight deadlines

  • Outstanding communication, presentation and writing skills

  • Experience in fast growth environment

  • Ability to demonstrate strong project management, interpersonal, and organizational skills

  • Having a “problem solver” rather than “problem identifier” attitude

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Confirmed 18 hours ago. Posted 30+ days ago.

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