This critical position is situated in our Talent Solutions division, where we've cultivated a robust partnership with a highly esteemed client. The NetSuite Administrator role operates externally from our internal functions at Myers-Holum, responsible for maintaining and managing our company's IT infrastructure, ensuring the smooth operation of all systems, including but not limited to ERP, WMS, and OMS. As a NetSuite Administrator, you will play a key role in supporting our business operations by ensuring optimal system performance, security, and reliability. As a pivotal part of our Talent Solutions arm, our client is in search of a proactive and forward-thinking NetSuite Administrator to join their IT Team.
Industry: Apparel & Fashion
Role: NetSuite Administrator
Location: Los Angeles, CA
Onsite full-time
Key Responsibilities:
- System Administration:
- Administer, configure, and maintain NetSuite to ensure seamless operations.
- Perform regular system updates, patches, and enhancements, ensuring minimal downtime.
- Manage roles, permissions, and user access to NetSuite according to security policies and business needs.
- Monitor system performance, troubleshoot and resolve issues, and manage escalations.
- Work closely with the IT team to ensure integrations with other software tools and systems are functioning correctly.
- Customization & Optimization:
- Customize and enhance NetSuite functionality by building custom reports, workflows, dashboards, and saved searches.
- Work with internal stakeholders to identify opportunities to optimize processes and improve system performance.
- Collaborate with business units to implement new features or modules within the NetSuite environment.
- Support & Training:
- Provide ongoing support and troubleshooting for IT users.
- Develop and maintain training materials, conducting regular training sessions for employees to ensure they are well-versed in system features and best practices.
- Address user questions, concerns, and requests promptly and efficiently.
- Integration & Data Management:
- Manage integrations between NetSuite and third-party systems (e.g.,CRM, financial applications, eCommerce platforms).
- Ensure data integrity and accurate data flow between systems and resolve any discrepancies.
- Assist with data migration, audits, and backup processes as needed.
- Documentation & Reporting:
- Maintain comprehensive documentation for configurations, system processes, customizations, and troubleshooting steps.
- Create and maintain reports and dashboards to provide key metrics and insights to management.
Qualifications:
- Education:
- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field, or equivalent work experience.
- Experience:
- Minimum of 3-5 years of experience as a Techno-Functional resource or in a similar role.
- Proven experience in administering and optimizing IT systems
- Past experience in retail and apparel/fashion.
- Skills and Knowledge:
- Strong understanding of IT functionality, workflows, and best practices.
- Experience with SuiteScript, SuiteFlow, and other customization tools within NetSuite.
- Experience with 3PL, Shopify, Salesforce, Mulesoft, OMS and POS
- Understanding of direct to consumer retail and wholesale channels
- Experience with global expansion and multi-region system architecture
- Ability to troubleshoot complex system issues and provide effective solutions.
- Strong knowledge of integrations between NetSuite and third-party tools (APIs, EDI, etc.).
- Knowledge of SQL or other database management languages is a plus.
- Certifications:
- NetSuite Certified Administrator (Preferred).
- Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Attention to detail and the ability to manage multiple tasks effectively.
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