Publisher Account Manager - Thailand

Taboola

Company Type
Responsibilities
Experience
Workhours

Taboola is changing the way people around the world connect to content they may like and never knew existed. We now reach over 1B people and our personalization technology, including video generates over 350B monthly recommendations on Aol, MSN, USA Today, NBC, The Weather Channel and thousands of other sites. We're one of the fastest growing tech companies in the world, Headquartered in New York City, with offices in Los Angeles, London, Tel Aviv, New Delhi, Bangkok, São Paulo, Beijing, Shanghai and Tokyo.

Taboola is looking for a dedicated, relationship-driven Account Manager with a passion for digital media to strengthen client relationships and serve as a strategic partner and main point of contact. The Account Manager will work with premium publishers to manage the overall relationship with Taboola. The Account Manager will also help to implement and launch Taboola content recommendation widget and/or video, track post-launch performance, and provide strategic direction for new opportunities to grow revenue while also cross-selling Taboola Platform capabilities to drive customer retention.

Taboola employees are highly motivated, self-starters who thrive on achieving success after success for our clients. Taboola products are technically sophisticated but easy to use. They are leveraged by our Publisher and Media clients to drive advertising and audience acquisition while also streamlining their Editorial operations. To be effective with Taboola's customers, you need a strong background in digital advertising or in client-facing role at a premium Publisher / Media company. You need to be naturally inquisitive and excited about the business value our customers are achieving with our products and services. We take pride in our professionalism, integrity, and ability to deliver real value to our customers. This is an exciting opportunity to play an important role in a very successful and rapidly growing company.

Responsibilities & Skills:

  • Manage and grow relationships with premium publisher clients and strategic partners
  • Understand the company's strategic objectives and map Taboola platform capabilities to the needs of the organization
  • Develop relationships at all levels across the organization
  • Understand client Strategic Objectives & KPIs in order to be able to intelligently identify opportunities and effectively upsell and grow the partnership
  • Monitor and analyze metrics and proactively take initiative to improve results
  • Understand Taboola's platform capabilities and the value proposition to the Publisher based on the specific capability and user role.
  • Become a trusted advisor and single point of contact to the client
  • Work closely with internal Taboola teams as the liaison for all business and technical issues and opportunities
  • Be a field advocate and communicate / advocate client needs to the Product Management team.
  • Manage the preparation and presentation of performance reports and market insights to partners to further support growth opportunities and recommendations.
  • Ensure customer satisfaction with Taboola platform and services.
  • Up to 25% travel will be required.

Requirements:

  • BA/BS required
  • A minimum of 3 years of client-facing experience in the digital media/online publisher space
  • A solid understanding of web technologies and the digital media revenue ecosystem, including web advertising measurements and analytics
  • Outstanding relationship management and customer service skills to go above and beyond for your clients.
  • Very strong analytical skills to collect business intelligence by monitoring/identifying trends with data
  • Highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client
  • High attention to detail, organized with strong communication skills
  • Experience with CRM software and MS Excel (or Google Sheets)
  • Strong team player, but still a self-starer with the will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn!

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Confirmed 20 hours ago. Posted 30+ days ago.

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