Vodafone

Your day to day:

• Provide 3rd-level troubleshooting and problem management, ensuring smooth operations in a production environment.
• Analyze and resolve incidents in production systems, applying structured problem-solving techniques.
• Install, configure, and administer IT deliverables for business-critical applications.
• Utilize ANSI SQL expertise to diagnose and optimize database-related issues.
• Work with Java and WebLogic, supporting integrations and ensuring application stability.
• Collaborate with internal teams and German-speaking stakeholders to clarify technical requirements and solutions.

With these activities you will have a great impact on our business:

• Ensure high availability and performance of IT applications, reducing downtime and disruptions.
• Play a key role in incident response and problem resolution, minimizing operational risks.
• Support IT deliverables and their seamless administration in complex environments.
• Work closely with development teams, operations, and IT partners to improve system resilience.

With these skills you are a great candidate:

Must-Have:

• Proficiency in German language for technical collaboration.
• Senior-level problem-solving skills for handling production incidents.
• Strong knowledge of ANSI SQL for troubleshooting and optimization.
• Exposure to Java and WebLogic, ensuring smooth system integrations.

Nice-to-Have:

• Project management skills to support releases and coordinate technical teams.
• Effective communication skills to work with stakeholders and present solutions clearly.
• Kepner-Tregoe problem-solving expertise, bringing a structured approach to issue resolution.
• ITIL framework exposure for improved incident and service management.

#_VOIS