Arthur J. Gallagher & Co.

Introduction

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

The UX/UI Designer will help to move our business forward to create dynamic digital experiences that drives efficiency and business results across Gallagher digital properties. As part of the Digital Products team, you will work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for our clients and organization on a global scale. Our team works smart by advancing data-lead experiences, embracing iterative product design and actively collaborating across the organization. We are in the midst of digital transformation, building best in class experiences for our clients and colleagues, to create dynamic interactive experiences in a timely manner. It is an exciting time to be a part of Gallagher and the Digital Products team.

We are looking for an experienced UX/UI designer who will join our agile team to improve our product digital experience across the globe for Gallagher. Your talent and experience, from rapid prototyping and design on both customer-facing websites and employee portals, will help evolve our brand to the next level to drive leads and engagement. You will work alongside full-stack developers, scrum master, and product owners to continually enhance and improve the customer’s digital experience. Role will report to VP of Digital Products.

Gallagher is one of the largest insurance, risk management and consulting firms with over 50,000 employees globally. Headquartered in Rolling Meadows, IL, this role will be hybrid in office.

Your portfolio will highlight your talent and experience to design products (apps and tools) and create compelling digital experiences to drive engagement and leads.

You are proactive, comfortable managing several concurrent projects, take responsibility and prioritize your work. A self-starter who is comfortable working independently as well as on the project team. You have demonstrated strengths to rapidly prototype using Figma and design systems, interactive prototypes for user testing within usertesting.com (using Axure or other tools). You can effectively estimate your work and adjust to changing priorities. You are able to work on multiple projects and balance priorities.

As part of a global team, you are flexible to meet via conference call with global stakeholders. You will work collaboratively with our corporate digital team, Brand, in-house creative team, development teams and agency partners. You are comfortable presenting design concepts and receiving feedback from stakeholders, team members and research.

How you'll make an impact

• Conceptualize and design creative solutions that align with brand standards yet moves the brand to new visual experiences with user research and business goals.
• Concept modern designs for products and websites taking our current designs and components and evolving to the next generation of design and experience keeping accessibility standards and responsive design top of mind.
• Collaborate with Digital Experience team and design review process.
• Transform ambiguous thoughts and ideas into impactful experience.
• Collaborate, create, and maintain digital design systems that can be shared with internal teams and agencies, designers, and development teams across Gallagher using Figma and other tools.
• Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in various viewports.
• Effectively communicate and present ideas and design rationale with UX/UI best practices to project team and stakeholders. Communicate design justification and receive feedback to modify designs based on feedback, research, and insights.
• Advocate for the end user throughout research, design and development..
• Collaborate with the project team, including research, developers, content, brand and product owners throughout design and development process globally.
• Create user flows as requested for new experiences.
• Define UX requirements to guide developers.Experience working on agile project team.
• Stay current with digital trends, tools and best practices.
• Experience and comfortable working remotely and with distributed teams across different time zones.

About you

• Advanced UI Design and Interaction Design - Senior UI/UX Designers should have an advanced understanding of visual design and interaction principles. They create polished, high-fidelity designs and interactions that enhance user experience, and work with tools like Sketch, Figma, Photoshop and Adobe XD to create complex user interfaces.
• User Research and Analysis - At the senior level, designers should be skilled in conducting comprehensive user research (user interviews, surveys, persona development, etc.) to inform design decisions. They analyze user behaviors and feedback to continuously refine and improve designs, ensuring they meet user needs.
• Usability Testing and Feedback Iteration - Senior designers should be able to independently plan and execute usability testing sessions, analyzing results, and iterating on designs based on user feedback. They use tools like UsabilityHub, Optimal Workshop, and Lookback to conduct tests and gather insights.
• Prototyping and Interactive Design - Senior designers should be skilled in creating interactive prototypes that simulate the user experience, using tools like InVision, Marvel, & Figma. They build prototypes that demonstrate the flow and interactions of an interface to stakeholders or users.
• Cross-Functional Collaboration and Stakeholder Management - Senior UI/UX Designers work closely with product managers, developers, and business stakeholders to ensure that designs meet both user needs and business goals. They are also involved in presenting and defending design decisions to stakeholders.
• Minimum Required Degree - Bachelor's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field.
• Preferred Degree - Master's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field is preferred. Bachelor's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field.
• Certificate(s)/Special Training:
• Certification in UI/UX Design, Human-Centered Design, or Interaction Design is highly preferred.
• Proficiency in design tools such as Sketch, Adobe XD, Figma, Photoshop and InVision.

Additional Information

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.