Birmingham, Cardiff, Darlington, Edinburgh, London, Salford
The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).
Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field.
We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Find Out More
You can also follow our LinkedIn Careers Page: https://www.linkedin.com/showcase/desnz-careers/
Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers.
The UCD team
You will sit in the User-Centred Design (UCD) team alongside our user researchers, service designers, content designers, interaction designers and business analysts.
We work across high profile and high priority projects for DESNZ and DSIT. Recently we have responded to energy price rises, grant delivery and energy sustainability for Net Zero.
We are agile, collaborative and user centred. We are a welcoming community where you can develop your skills and career, and we want you to bring your whole self to work.
Your role within the team
We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services.
We are looking for driven, forward-thinking people with strong people skills who enjoy working collaboratively with others to solve problems.
This is a new profession within the department, which means you will take part in actively contributing to ways of working and internal guidelines.
As an interaction designer you will work with teams across ICS, DESNZ and DSIT to make sure that public-facing services and internal systems meet user needs.
You will help teams understand the problem they're trying to solve, and who their users are.
You will create low and high-fidelity prototypes and work with developers to ensure the designs are feasible.
You will facilitate workshops with cross-functional teams and senior stakeholders.
You are an excellent communicator who can simplify concepts and present them in a visually engaging way. You will be part of the Digital Directorate, which is a cross-departmental team that provides digital solutions and services to support the delivery of DESNZ and DSIT’s objectives. We follow agile principles and practices to deliver high-quality products that meet user needs.
We are a small but growing team with a keen sense of community. We care about the way we work, how we treat each other, the quality of our services and how we make a difference for our customers. This is an exciting opportunity to advance your career and develop your skills within a supportive and encouraging team. We are passionate about career development and offer a diverse range of learning and development opportunities. We have partnerships with leaders in professional development, such as Pluralsight and CITF.
Visit our blog to learn more about us and our work: https://icsdigital.blog.gov.uk/
Key responsibilities
As an interaction designer, you will:
Skills and experience
Essential criteria:
We would love to hear from you if you have experience:
The below experience would be beneficial but not essential as we will provide necessary training.
It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the User Researcher role and the team, we strongly encourage you to apply. We'd love to hear from you!
Please, no recruitment agencies
We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Alongside your salary of £42,385, Department for Energy Security & Net Zero contributes £12,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Department for Energy Security and Net Zero offers a competitive mix of benefits including:
Office attendance
The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance DESNZrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints
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