Staff Field Applications Engineer

ARM

Experience
Responsibilities
Workhours

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description

Key Accountabilities and Responsibilities

The Field Applications Engineer (FAE) is an integral part of Arm Korea Sales force, reporting to the Korea FAE Manager, and works as a part of World Wide FAE team. The main responsibility is to develop and win design-in opportunities of Arm IP (Intellectual Property) products in Korea and ASEAN region through relevant expertise and technical activities. In the technical pre-sales role, the FAE works closely with Account Sales Managers and other FAEs to develop and carry out technical pre-sales strategies on the accounts. It is important that the FAE can create, report and execute on key account strategies aimed at growing the business of Arm products within the customer.

The FAE will participate in defining new solution or services with Arm product groups. The FAE is expected to maintain a high standard of technical knowledge in relation to our products, services and competitors. Acting as a technical expert, the FAE is also responsible for monitoring and coordinating the post-sales support to the customers with the Applications Engineering team.

What will I be accountable for?

  • Identify and pursue licensing and design win opportunities of Arm Graphics and Multimedia IPs.
  • Present and demonstrate technical details of Arm Graphics and Multimedia IPs with relevant Arm System IPs.
  • Make appropriate Arm product recommendations to fit with customer requirements.
  • Develop sound professional relationships with key engineers, architects and decision-makers at the customers. 

Job Requirements

Critical Success Factors

  • Strong desire to grow sales and win business through above accountabilities. 
  • Full understanding of customer business and technical development plans.
  • Working knowledge of Arm IP products and their implementations and applications (e.g. Arm Mali Graphics and Multimedia IPs, interconnects, memory systems) and EDA design methodologies.
  • Critical thinking of product positioning against competition and ability to present a strong case in front of customers.
  • Ability to identify customer requirements and effectively feed such information back to Arm product management teams.

What skills, experience and qualifications do I need?

  • Eight or more years of experience in developing or/and supporting SoC design, SoC-based system.
  • BS Electrical Engineering, Computer Engineering or Computer Science. Master’s degree is a plus.
  • Working knowledge of Graphics and Multimedia IP products for SoC architecture design.  Experience with Computer Vision and Machine Learning is a plus.
  • Working knowledge of Verilog/VHDL, verification IP, EDA and benchmark environments.
  • Good understanding of physical IP products.

Commercial Skills 

  • Dynamic, self-starting individual with the ability to excite and instill confidence in customers about Arm technologies and products.
  • Willingness to take ownership of a problem and obtain solutions.
  • Strong ability to sense and understand customers’ business and technical development plans.
  • Ability to work in a multinational environment.
  • Good organizational skills and strong team player.
  • Excellent interpersonal and communication skill at all levels: able to communicate at a detailed or high-level, as each situation requires.
  • Good presentation skills, able to clearly express technical concepts. 
  • Previous customer-facing experience like FAE is a plus.  

Personal Skills 

  • Positive, “can do” attitude. 
  • Fluent in English.
  • Self-motivated, dependable, and prompt. 
  • Flexible, willing to adapt to changing responsibilities and assignments. 
  • Good communicator, personable. 
  • Capable of working as a team player. 
  • Ethical, honest, and trustworthy. 
  • Willing to travel approximately 30% of time including overseas travel.

What are the desired behaviors for this role?

At ARM, we are proud to have a set of behaviors that reflect our unique culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary. These behaviors are assessed as part of the recruitment process:

  • Partner and customer focus – Your tendency to put your partners and customers first in all that you do by understanding their needs and striving to achieve win-win solutions. 
  • Collaboration and communication – Your ability to forge lasting relationships which are built upon mutual trust, open communication and sharing of information and success.  
  • Creativity and innovation – Possessing a passion for driving continuous improvement through spotting opportunities and seeking the views of others. 
  • Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same. 
  • Impact and influence – You listen to different perspectives, evaluate, persuade and carefully shape your work to deliver truly impactful results. 
  • Deliver on your promises – You demonstrate a can-do attitude and you drive to overcome obstacles, acting with a sense of urgency because you’re passionate about what you do.

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. Arm’s benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

  • Annual Bonus Plan
  • Discretionary Cash Award
  • Statutory Social Benefits: - National Pension, health insurance,unemployment insurance, accident insurance & Maternity
    - Work related injury
  • Commercial Benefits: - Medical, Travel & Life Insurance
    - Annual Health Check
  • Allowances: Meal, Transportation & Child care (if applicable)
  • Holiday, 25 days annual leave
  • Sabbatical, 20 paid business days every four-years of service
  • Volunteering, One (1) paid working day each year (TeamARM)
  • Others, congratulations, fitness, car mileage, team and social events

About Arm

Arm® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world’s most famous business and consumer brands, we are driving Arm innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, Arm is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace.

About the office

The Arm Korea office is located in Seongnam, 26km southeast of Seoul, mostly consisting of Sales and Marketing covering key silicon partners such as Samsung, Hynix and LG as well as many fab-less companies, government sectors and universities. A satellite city of Seoul, Seongnam is home to K League football club Seongnam FC, winners of 7 league titles and 2 Asian Champions League titles.

Seoul, S. Korea
Arm Korea
7th Floor KyungDong B/D
4, SunaeRo 46 BeonGil
BunDangGu, SeongNamSi
GyeonGiDo, Korea
463-020



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