Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

PURPOSE

Operating as part of the International Product function, the successful candidate will work with Business Leaders and Subject Matter Experts to gain insight on existing process, procedure, local market and regulatory/legal requirements in the context of driving the strategic change on the core acquiring platform for Global Payments AP. The successful candidate will own, manage and maintain the integrity of our core processing platforms for providing Authorisations, Clearing and settlement services, Scheme Settlement & Merchant Pricing. They will work in partnership with product managers of the wider AP Product Management team to deliver high quality solutions to the AP businesses.

The successful candidate will also be responsible for reviewing, approving and initiating all changes to these systems and maximizing opportunities to enhance the overall proposition and services. They will be tasked with ensuring that the platform(s) support the company's overall strategy and goals and scheme / regulatory compliance.

This is a highly active and varied role, requiring a driven leader and the acceptance / willingness to flex into tasks and activities outside of the formal job description as needed. Candidates must be able to demonstrate recent experience of similar roles and responsibilities. 

DUTIES AND RESPONSIBILITIES

• Act as the product leader with accountability for the changes and long term strategy for the acquiring platforms.
• Sponsor and/or approve any changes required to the platform whether regulatory or discretionary providing leadership to project managers/working groups as necessary
• Develop and maintain a strategic roadmap of all enhancements/projects/initiatives for these platforms in line with overall strategy for product
• Actively manage any changes, attending internal meetings as required to ensure integrity of the platforms, escalating as necessary. 
• Develop and maintain any related internal/external messaging/collateral and communications for these platforms
• Ownership and management of compliance with industry standards for local regulation, including Card Schemes.
• Provide technical support to the business/customers/3rd parties as and when required
• Working with finance and other stakeholders to agree pricing/charging strategies across the platforms 
• Management and strategic decision maker for the third party gateways, scheme connections, accreditation criteria and integrity of the data shared by those connections. 

COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOR)

• Knowledge of card schemes (such as Visa, Mastercard, JCB, China UnionPay), domestic TW (NCCC) credit card processor, APM (QR codes) and RTP (realtime payment)
• Exceptional communication skills at all levels. 
• Experience with and knowledge of change management principles, methodologies and tools
• Ability to motivate influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Experience with large-scale organizational change efforts
• Strong experience of technology, processes and tools to support program & project management. 
• Ability to complete analysis that drives business decisions. 
• Understanding of payments processing systems/applications 
• In addition to English, Chinese language proficiency on both spoken and written on the domain’s technical terms is a must

QUALIFICATIONS

• Bachelor’s degree from college or university
• 10+ years of experience in a similar role with strong knowledge of the payments industry and/or a strong technical background.
• 10+ years of experience working with business stakeholders within a cross-functional matrix environment. 

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.