The Salvation Army

Job Objective:

The purpose of the Store Production/Department Supervisor is to oversee the production process and the personnel assigned to that process with a focus on meeting established production/sales quotas/goals.

Essential Functions:

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. The requirements listed are representative of the minimal education, experience, skills, and/or abilities required for the position.

List functions here:

• Assign, direct and ensures completion of daily tasks for production/department team members.

Including housekeeping for spaces assigned.

• Trains new team members on production expectations and processes.
• Provides quality control inspections, ensuring that only the best product makes it to the floor. (Good,

Better, Best)

• Tracks and reports production at scheduled times.
• Participates in production processes as needed.
• Proficiently uses cash register at locations that require.
• Implement assigned strategies to meet product acquisition, production and sales goals for the

day/week/month.

• Knowing the product acquisition, production and sales goals.
• Diligently implement product rotation process.

o Communicates with assigned personnel to place supply orders for next day’s processing.

o Supports management with store maintenance and appearance.

▪ Follow procedures for maintenance and safety concerns.

▪ are prepared for the next day’s production.

o Looks for ways to improve donor and shopper experience.

o Communicates with the Store Management regarding all facets of the stores operations,

keeping them updated on all incidents and concerns for assigned areas.

o Supports management in creating a positive understanding of policies and procedures.

Directs complaints and criticism to management.

o Supports the protection of the resources under their supervision.

▪ Implement Product Control Procedures preventing shrinkage through theft or

spoilage.

▪ Control property, utility and product supply waste.

• Other Duties: Other duties as assigned by manager or assistant manager.

ADDENDUM:

• Donation Area Supervisors

o Sort, load, and unload all SA trucks per center policy while ensuring order and safety for all

items being loaded/unloaded.

o Receive and receipt donated material as requested by donor, tracking donations per center

policy.

▪ Courteously advise donors of material which is not acceptable.

o Where and when applicable, power sort donations as they come in.

• The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.”