Abbey Wood South, Bristol, BS34 8JH.
Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.
We lead on cutting-edge data science, automation, and cyber security at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.
Defence Digital forms part of Strategic Command which manages the Ministry of Defence's (MOD) joint capabilities for the Army, RAF, and Royal Navy.
▶ Watch to find out more about what we do.
Passionate about using your skills to make a critical difference? Your next career move could be here.
This position is advertised at 37 hours per week.
As IT Installation & Design Compliance Manager, you’ll ensure that providers, internal and external, deliver the contracted or agreed service levels, whilst providing Information and Communication Technology (ICT) support across the portfolio of Defence Digital (DD) delivered services, at MOD establishments in the UK and Europe.
You’ll become responsible for ensuring installation design compliance in line with legislation, policy and departmental guidance, which protects MOD data, in operational and business environments, from inadvertent emanation, possible interception and loss of service.
This position currently sits within Customer Services UK but will be transferring to the Complex Delivery team, within DD.
Responsibilities:
CS UK is undergoing a change programme which may affect some of the areas of responsibilities within this role.
You’ll be given the opportunity to complete additional Co-ordinating Installation Design Authority (CIDA) courses to refresh your knowledge and we'll support you in undertaking further learning and development opportunities within your field and beyond.
We’ll enable you to provide operational support and mission assurance, with a strong, practical and convincing determination to communicate the advantages of the Defence Digital strategy but you’ll need to be self-starting, collaborative, dynamic and demonstrably ambitious, even visionary, about excellent customer service.
Please ensure that your CV and application meet the essential criteria below:
Dependent on the business need, there may be a requirement to travel to meetings within the UK, including possible overnight stays (or potentially occasional overseas visits).
A full UK Driving Licence is essential, due to regular travel to Defence sites, many of which are remote and not easily accessible via public transport.
This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.
If not already held, successful candidates will be required to obtain DV clearance prior to taking up employment.
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Current full UK driving licence.
We'll assess you against these behaviours during the selection process:
Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Our benefits include:
Equality and Diversity
Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application or at any stage throughout the process if this is something you want to explore.
Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk
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