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Recruiting Coordinator (Contract)

Charlie Health

Responsibilities
Education
Qualifications
Benefits
Special Commitments

Why Charlie Health?

Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.

Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.

Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.

About the Role

We are seeking a Contract Recruiting Coordinator to join our business recruiting team. You’ll provide essential scheduling and administrative support for our high-growth teams, providing a best-in-class candidate experience. You’ll impact projects, spearhead process improvements, assist with sourcing, and get exposure to full-cycle recruiting.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

  • Own the entire candidate journey providing all candidates with a first-class, positive experience starting from the initial contact all the way until they become part of the team
  • Ensure candidates feel supported, knowledgeable, and excited to go through our process
  • Manage candidates end-to-end through Greenhouse, making sure each is moving through in a timely manner
  • Become a power user of Greenhouse to drive efficiencies in the recruiting process
  • Build a solid understanding of our teams and forge strong relationships with those team members and hiring managers
  • Drive accountability with internal teams to ensure a smooth, enjoyable experience for candidates
  • Regularly analyze and report on our recruiting pipeline to hiring managers and periodically to the entire company
  • Create new requisitions in Greenhouse
  • Find ways to automate and improve manual processes
  • Assist recruiters with sourcing activities
  • Conduct reference checks for late stage candidates

Requirements

  • 1+ year of recruiting experience
  • 1+ year of experience using Greenhouse ATS
  • Incredibly organized and conscientious, with a strong track record of execution and follow-through
  • Passion for providing best-in-class candidate experiences
  • Stellar attention to detail
  • Strong communication skills, both written and verbal
  • Quick learner, with the ability to pattern-match and improve on ideas
  • Demonstrated integrity, maturity, professionalism, and sensitivity
  • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes' commuting distance of the office

#LI-HYBRID

So—what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have young people to save. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please do not call our public clinical admissions line in regards to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.comyahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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