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HR Business Partner - Global Business Solutions - Mexico City

TikTok

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About The Team

We are looking to hire a Human Resources Business Partner to join our growing Global Business Solutions (GBS) human resources team. The GBS is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Agencies, Partnerships, and Marketing Science.

As an HR Business Partner, you will support your organization’s leaders and team across the entire talent lifecycle. The role will be expected to strategize and collaborate with corporate, local, and Center of Excellence (CoE) HR team members to identify growth opportunities, engage and retain employees through HR initiatives, and establish an efficient organizational design. To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 4 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Specifically, you will:

  • Work closely with the HRBPs to support the overall business strategy by helping to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes through operational delivery.
  • Support and own the continued expansion of GBS across LATAM.
  • Individual Contributor (no immediate direct reports). Must be hands-on and strategic.
  • Manage and maintain key recruiting, headcount documentation, onboarding, employee life cycle, and related HRIS and offline requirements (Workday, other internal tools).
  • Advise individuals and people managers on employee relation activity such as probation, performance improvement plans, disciplinary processes, and other business matters.
  • Respond to employee and manager inquiries on a timely basis.
  • Support line managers and individuals in the performance management process. Providing advice and guidance continues to support optimal performance.
  • Provide an excellent onboarding experience by working with the business to build curriculums, networks, experiences, and pre/post onboarding material and surveys.
  • Delivers people reporting with data analysis on critical activities such as engagement, turnover, and well-being themes with actions and follow-up.
  • Support other HR operational projects and tasks as identified for your aligned business teams.
  • Understand employee opinions and experiences; provide a point of view anticipate needs and address concerns proactively.

Qualifications

  • 8-12 years of experience as an HR generalist, HR operations, or HR consultant with 3+ years of experience as an HR Business Partner.
  • 2+ years of HR Business Partner experience supporting Marketing and/or Sales clients.
  • Must have experience supporting multiple countries as an HRBP across LATAM.
  • English language fluency to partner with regional and global stakeholders and colleagues, preferred.
  • Proficiency in MS Suite, HRIS, Workday, and other technology platform tools.
  • Curious problem solver with a point of view that proactively solutions and resolves issues.
  • High EQ and interpersonal skills with the ability to build relationships with a diverse group of colleagues.
  • Collaborative, resourceful, detailed, analytical, and responsive in a high-paced environment. Strong sense of urgency with a 'let's / can-do' attitude.
  • Extensive corporate experience in employee relations, performance management, people manager advice, and general HR program/operations.
  • Individual Contributor (no immediate direct reports).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at hr4hr.accommodation@tiktok.com.

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Confirmed 13 hours ago. Posted 30+ days ago.

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