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Qurate Retail Group is searching for a talented Product Owner with expertise in product visioning, customer analytics, backlog management, sprint and quarterly planning, initiative and epic inception, and business stakeholder communications. This position is leader within the Agile team who serves as the customer and business proxy to the technical team and is responsible for defining and prioritizing the team’s workload so that the solution effectively addresses product priorities while maintaining conceptual and technical integrity.

Job Description Details

The Product Owner reports to the Product Manager who oversees a cohesive area (or multiple areas) of capability/experience within a value stream.

The Product Owner is the member of a cross-functional and cross-market Agile development team who serves as the customer proxy and is responsible for defining and prioritizing the team backlog so that the solution effectively addresses product priorities while maintaining conceptual and technical integrity. As such, the Product Owner articulates detailed user stories, participates in daily scrum rituals, assists with any necessary product-related clarifications, and is able to manage local market and global priorities.

The Product Owner is responsible for creating requirements in the form of user stories to introduce or enhance key functions to a software, system or platform. They “own” their product and are measured on its success.

The Product Owner must have and/or acquire a deep understanding of the product within their assigned area of expertise - both from a business and a technical perspective - and be capable of interfacing between business stakeholders and technical team members.

Requirements Management:

  • Customer and market research – Understand customer needs as well as market trends and new technologies. Regularly engage in conversations with customers (and/or other QRG members who do) and attend usability tests with customers and users to validate the product.
  • Requirements definition – Lead requirements definition effort on the epics - consulting with Product Management, clients, stakeholders, Legal, tech leads, and others. Work with subject matter experts across the organization to solve problems, understand business rules and challenges or limitations and respond to business needs. Work with a community of Product Owners to assess impacts of changes, manage requirement dependencies and ensure conceptual and technical integrity.

Story Documentation and Acceptance Criteria:

  • Story documentation – Document the requirements for key functions deconstructing the epic into actionable user stories. Ensure that stories focus on the value the user gains from the product.
  • Develop feature acceptance criteria – Define, at a high level, the test/feature acceptance criteria which will confirm that a user story works as required.

Product Backlog Management:

  • Translate product roadmap into product backlog – Liaise with the Product Manager to ensure that the strategic intent of any solution that is developed meets both the customer and business goals. Understand all changes to the direction of the product and the impact on product features/solutions.
  • Manage product backlog – Manage, adjust for risk, and prioritize product backlog. Ensure that work items are sequenced according to business priority and, thus, drive iteration goals and iteration content via prioritized stories.
  • Backlog grooming – Lead backlog grooming to deconstruct, refine and estimate stories, add acceptance criteria and enable long-range technical planning.

Enable the Development Team:

  • Be available for the team in all Scrum ceremonies – Attend scrum meetings including standups, retrospectives, and demos. Answer questions from developers and clarify requirements. Run story grooming/refinement sessions and be available to any member of the team to answer any question related to the team's current commitments.
  • Help the team to manage itself – Push the Product Manager and pull the team to maintain a continuous velocity stream, ensure quality, eliminate escaped defects, and motivate the team.

Vision and Success:

  • Responsible for success of product – As the owner of the product the Product Owner is responsible for a successful outcome of the product delivered by the team. This requires the Product Owner to collect and incorporate early feedback from customers and other relevant stakeholders. This also means that the Product Owner is expected to help out in case resources fall short, e.g. for testing.
  • Ownership and vision – Contribute to vision and program backlog. Own team backlog and implementation.

Qualifications:

  • 5+ years of relevant experience. Degree preferred, or equivalent experience. CSPO or other Agile Scrum certification preferred

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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Confirmed 10 hours ago. Posted 30+ days ago.

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