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As the Head of Broking, you will lead the CRB Broking community in New Zealand, focusing on delivering a distinctive client experience through innovative broking solutions. You will cultivate strong C-suite relationships with carriers and serve as the primary liaison with Insurer Executive Leadership. Your role includes ensuring consistency in broking activities across all lines of business, coordinating the delivery of broking solutions to clients, and spearheading the implementation of the broking transformation programme. You will execute the CRB Carrier Management strategy, develop and nurture client relationships, and remain attuned to market trends to envision the future of broking.

The Role

  • Implements the geography Broking strategy in alignment with the line of business broking leaders.
  • Manages and develops the Broking leadership team in the geography. 
  • Provides direction to the brokers across all lines of business, ensuring technical competency standards are met. 
  • Leads facilities and panel's best practices. 
  • Oversees Carrier Management team to execute Geographic and Regional broking strategies. 
  • Participates in Market Derived Income governance. 
  • Champions global Broking initiatives. 
  • Ensures consistent implementation of global Broking data strategy. 
  • Serves as an escalation point for Carrier issues and CRB Market clients within the geography. 
  • Member of the WTW Market Security Committee.
  • Ensures CRB geography meets financial performance targets. 
  • Manages Market Derived Income, including governance, in collaboration with Group Legal and Compliance.

The Requirements

  • Possesses extensive knowledge of the insurance market, adept at identifying conflicts of interest. 
  • Demonstrates professionalism and credibility in the broking market, with a deep understanding of client and technical issues, and a strong problem-solving ability. 
  • Holds a degree or MBA, complemented by professional qualifications such as ACII or equivalent, or relevant industry experience. 
  • Exhibits exceptional communication, negotiation, and influencing skills. 
  • Displays excellent leadership skills, with a proven track record in developing people. 
  • Demonstrates strong stakeholder management skills, capable of influencing within a matrix environment. 
  • Possesses strong facilitation skills, using inclusive and collaborative styles to manage ambiguity and achieve consensus. • Acts as an ambassador for the Company. 
  • Demonstrates high levels of business and financial acumen, with an understanding of company strategy and change management. 
  • Possesses strong skills in problem-solving, planning, and budgeting.

Note: Employment-based visa sponsorship and/or assistance is not offered for this specific job opportunity. New Zealand expats looking to return home are welcome to apply. 

Why Join WTW

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

  • Additional paid annual leave 
  • Life, Income Protection and Trauma insurance 
  • Annual bonus
  • Company paid salary continuance insurance
  • Hybrid working
  • Networks (Gender, Wellbeing, Pride)
  • Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds. 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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Confirmed 8 hours ago. Posted 2 days ago.

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