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Operations Analyst/Senior | Hybrid

Allianz

At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting societal equity.

As a supporting role for both the EO Accommodations Program and Service Recovery, you will work with project teams, partners, vendors, and management to identify and translate business opportunities. You will apply established and identify improved methodologies for gathering and analyzing data, conducting improvement analysis, and developing design solutions. You will work with enterprise wide customers to provide data and recommendations. You may provide work direction to lower level analysts and you will assist more senior analysts with complex programs. You will report to the Operations Senior Manager.

What you do:

  • Manage EO Accommodations Program documentation and correspondence
  • Act as subject matter expert and business partner to stakeholders & customers of the EO Accommodations Program
  • Support monetary authority & other oversight processes as needed
  • Coach & develop EO Accommodations Program presenters
  • Conduct data collection, analysis, problem resolution and reporting for Operations & multiple partners across Allianz
  • Identify activities/programs to support Operations’ priorities
  • Design and manage results validation to ensure data completeness, accuracy, and integrity
  • Provide work direction and mentor lower level analysts. Support more senior analysts and management with daily operations.
  • Develop and recommend opportunities to improve process performance
  • Participate in special projects as needed
  • Senior Operations Analysts will back up the Sr. Operations Manager with Accommodation voting and meeting facilitation, as directed.

What you bring:

  • 2 or more years’ experience required: Relevant technical or business experience. Experience making risk-based business decisions. Strong understanding of Enterprise Operations processes. In-depth knowledge of at least one product line.
  • 4 or more years’ experience preferred: Relevant technical or business experience. In-depth knowledge of more than one product line.
  • Four-year degree preferred or general education or equivalent experience

What we offer:

At Allianz Life, we’re proud to provide a benefits package that supports the True Balance of our employees and their families. We offer: a choice of comprehensive medical, dental and vision plan options, flexible spending and health savings accounts, tuition reimbursement, student loan retirement program, generous annual paid leave, an outstanding 401(k) company match, and life insurance. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes, includes and celebrates diversity. Our great benefits, campus amenities and inclusive, engaged culture are among the many reasons we’re routinely recognized as a top workplace employer.

42016 | Customer Services & Claims | Professional | Non-Executive | Allianz US Life | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

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Confirmed 14 hours ago. Posted 14 days ago.

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