About the Role
The Integration Manager provides leadership and expert advice to management and to the members of his/her team. You will work closely with other teams to identify business and project needs, assist with staffing assignments, and ensure work/life balance of our consultants are monitored and adjusted appropriately. The Manager typically reports to a Senior Manager level position within the Delivery organization.
Key Responsibilities:
- Manages all aspect of client support including workforce management, service level management, and client relationship management
- Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system
- Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team
- Oversees team forecasting and utilization
- Coordinate with onshore counterparts for status, timelines, and resourcing requirements for ongoing and upcoming projects for the integrations team
- Reviews and improves deliverables produced by others to enhance methodology
- Ensures that others on the projects are utilizing the established methodology
- Leads initiatives that will help the company specially in Integrations Project Delivery
- Reinforces company policies and procedures to others.
Skills and Experience:
- Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required
- Strong Workday implementation experience
- 5 years’ experience with Workday
- Must have active Workday Certification – Integration Core
- Additional Certifications (Preferred) - Workday Studio, CCTPP, CCB, Financials.
- Good understanding of workday functional areas such as HCM, Financials
- SME of at least 1 Workday Module
- Ability to manage multiple projects and initiatives simultaneously
- Ability to identify and analyze areas of risk and develops plans to minimize.
- Strong communication, presentation, and analytical skills, with the ability to effectively manage client expectations
- Ability to work in diverse, fast paced environment and effectively collaborate across teams.
Additional Notes
- This position will be based in Manila Office -Remote Work
- GDC supports 3 regions – APAC, EMEA and NA – shifts may vary.
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Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
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