Vanderlande

Job Title

Design Warranty Project Manager

Job Description

Would you like to contribute to the logistics performance of our world-leading customers? Are you driven by ensuring high quality systems of our customers and are you able to coordinate and execute large, complex international Field Quality Campaigns that contribute to the quality and safety of our systems? Then start a new challenge in your career and join our team as Design Warranty Project Manager!

Your position

As Project Manager you have a leading role in the Service Operations department. It’s your responsibility to manage and execute Global Field Quality Campaigns. These campaigns focus on design warranty cases which are urgent to resolve, often at multiple customers, across different business units on a global level. With your can-do mentality, quick responsiveness and project management skills you’re able to organize these campaigns quickly, efficient and effective, leading to higher customer satisfaction and higher system quality. You will work on several projects simultaneously and you will be part of the Service Projects team of Customer Center Warehousing Solutions. In this role, you will represent the interests of your field quality campaigns in a highly demanding multi-disciplinary project environment and with different cultures. In this position you will visit our sites, customers, and suppliers, you will be travelling on up to 20% of your time.

Your responsibilities

• Manage Global Field Quality Campaigns from start to end
• These global Field Quality Campaigns are across domains and business units (WS, APS and AMZ)
• Reports to Senior Leadership on a weekly base
• Reports to Financial Controller on a monthly base
• Work closely with Global Problem Solving Unit and the other Customer Centre Design Warranty Coordinators across the company
• Intensively coordinating and communicating with Service (Account) Managers
• Solve any issues that you encounter, either during engineering or installation/commissioning phase of the project.

Your department

Within Vanderlande, the Customer Centre “Warehousing Solutions International” (CC WS INT) is active throughout the world. You are part of the Service Operations organization, an internationally operating service organization for our customers. Being a part of the service organization, we are dedicated to developing ourselves as a business partner for our customers.

Due to the dynamic and multi-disciplinary environment, you will work and align with internal project-team members (project managers, sales engineers, project engineers, IT, Supply Chain) and external parties (customers, subcontractors, engineering companies).

Who are we looking for?

You are a self-starter with a hands-on mentality and have a strong customer focus. You take responsibility for your team and you come with a problem-solving attitude. You focus on both qualitative and quantitative performance of operations. Furthermore we are looking for someone:

• Bachelor or Master preferably in Mechatronics, Electrical Engineering, Industrial Automation, Computer Science or Controls Technology;
• Ability to set up and develop a project team to the next level to deliver projects with a satisfied customer;
• Experienced in working in matrix organizations with combined hierarchical and functional reporting lines;
• Background in or affinity with automated handling systems, the capital goods industry, and/or system integration business. Understanding the business criticality of the systems is an advantage;
• At least 10 years’ experience with international, multi discipline project management;
• Willingness to travel up to 20% (Mostly for a couple of days to a week max in- and outside of Europe)

What We Offer

A salary varying between € 6.000 to € 7.000 gross per month (excluding 8% holiday allowance).

• 40 vacation days (20 statutory days plus a flexible budget worth 20 days that can also be used to complement your salary).
• Flexible work hours with a hybrid workplace and a commuting allowance, including full reimbursement for travel by public transport.
• A Health & Wellbeing budget worth €300 per calendar year for activities like bike repairs, sports subscriptions, wellness treatments, massages, and more.
• A collective pension scheme and discounts on additional health insurance.
• Access to an on-site gym, physiotherapists, occupational therapists, two company restaurants, and a coffee bar with a barista.
• Opportunities to enhance your skills through the Vanderlande Academy and training facilities

Your application

Do you see this as your next career step? Then please apply now by completing the application form, and uploading your CV and covering letter.

Interested? Contact the recruiter for this position: Juliette.van.kraaij@vanderlande.com

Diversity & Inclusion

Vanderlande is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability.