Customer Service Representative, Collision

Tesla

What to Expect

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program. 

What You’ll Do

  • Work scheduling maintenance 
  • Vehicle arrival preparation 
  • Customer communication and expectations 
  • Rental coordination and hand off 
  • Vehicle status updates 
  • Material and supplies reordering 
  • Repair review and delivery 

What You’ll Bring

  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public 
  • Must be willing to train others 
  • Ability to work independently in limited supervision environments 
  • Microsoft Office experience preferred 
  • Excellent written and verbal communication skills as well as the ability to follow instructions 
  • Certificate from Vocational School in Collision Repair preferred 

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice

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Confirmed 30+ days ago. Posted 30+ days ago.

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