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OnBase Developer (Analyst/Programmer, Career)

California State University

Position Summary

Under the general direction of the Manager for Workflow and Imaging, the OnBase Developer provides application and workflow business needs analysis, technical solution design, build and development, application system administration and security, and support of SDSU’s Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position works collaboratively and responsibly with customers to do full development lifecycle activities. This includes requirements gathering and analysis, design, build, testing/training, considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data from. Consideration of user experience – whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally – is a critical aspect of this position. Understanding and managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion.

This position provides key support for the document archival, and workflow needs of numerous campus departments, including the installation and configuration of scanners and document templates.

Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position implements and maintains OnBase record retention settings and workflows to ensure compliance of applicable policy. This position provides strong support of newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

This position is eligible for a partial telecommuting schedule with onsite work in San Diego.

Department Summary

A unit of the Information Technology Division, the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration.

The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators.

For more information regarding the IT Division, click here.

Education and Experience

To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques.

Key Qualifications

  • Bachelor’s degree and a minimum of 3 years of technical working experience with Hyland OnBase
  • Expert working knowledge of the Hyland OnBase platform and application
  • Minimum of 2 years of direct OnBase Workflow Experience
  • Experience writing and understanding both SQL and PL/SQL to do complex data lookups and processing
  • C#, HTML, Java, SQL, and PL-SQL Experience
  • At least 5 years or more of application development experience in IT 
  • Working knowledge of Agile/Scrum software development methodology
  • Microsoft SQL Server database administration experience

Licenses/Certifications Required

Current OnBase Developer Certifications such as any of the following: 

  • OnBase Certified API Developer (OCAPI)
  • OnBase Certified System Administrator (OCSA)
  • OnBase Certified Workflow Administrator (OCWA)
  • OnBase Certified Workview Developer (OCWV)

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $8,500 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,678 - $11,547 per month. 

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu.

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