We are a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901.
A LOT GOES INTO CREATING A GREAT CUSTOMER EXPERIENCE.
Nordstrom is continually striving to ensure that customers experience the same great fashion and service across all the ways they choose to shop with us, whether that’s in the store, online, or some combination of the two. This team works throughout the company to deliver great shopping through cutting-edge technology.
Nordstrom is leading the way toward building a true Omni-channel shopping experience for our customers and empowering our salespeople and internal employees with the information and tools they need to provide the best customer service. In order to further deliver on this mission we are looking for a Senior UX Researcher who has not only demonstrated their ability to impact the evaluative phase of feature/product development but also possesses the skills and passion to provide breakthrough insights from generative phase research and synthesis of user needs, corporate strategy, enterprise abilities and market opportunities.
The Senior UX Researcher is responsible for working across other groups to define research projects; plan and conduct research; analyze and present findings to key stakeholders; and strongly advocate for the user during all phases of the feature/product design process. The individual that is perfect for this position is not only an expert across a wide range of standard methodologies, but is also not limited by them and can develop original research to tackle complex issues that arise in the internal tools that employees use every day. They are an effective, approachable communicator with great story telling abilities that bring the most impactful insights to light within a first-to-market timeline.
You own this if you have…
We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, a profit-sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.
12/05/2017, 5:59:23 PM