Day (United States of America)
ERP Analyst II - SCMUnder the direction of the Business Application Manager the ERP Application Analyst II provides consultation and assistance to users of applications to include analyzing user requirements; designing and developing reports and presentations; troubleshooting and resolving issues; training users; and writing user documentation.
- Bachelor's Degree in computer-related field or equivalent combination of education and experience.
- Evidence of ability to analyze and translate user requirements into specifications and prepare detailed design/implementation documentation.
- Demonstrated ability in analytical reasoning and logical problem solving.
- Knowledge of application design, build, configuration, administration, and troubleshooting.
- Knowledge of using business applications for collaboration and communication. (Preferred)
- Experience with ERP solutions like Workday and Kronos business applications.
- Knowledge of architecture including on-premises and Cloud business applications.
- Knowledge of agile project management.
- Ability to advocate for appropriate technology solutions and to continually advance the organization’s readiness and capabilities.
- Firsthand implementation experience
- Master’s Degree in computer-related field SKILLS, EXPERIENCE AND LICENSURE:
- Tech reviews
- Analyzing trends
- User tech support/training
- Agile methods like Kanban
- Ability to coach an internal team
- Ability to align resources towards a goal
- Users in this role may be responsible for any of the following:
- Payroll
- HCM (Human Capital Management)
- Supply Chain
- Finance
- Accounting
- Change Management
- Testing Coordination
- Data Conversion
- Integration
- Business Intelligence development
- Install and configure applications.
- Maintain, monitor, and patch existing applications.
- Add, modify, and audit system/user permission to applications, maintain appropriate system security levels and continually improve enterprise threat posture.
- Maintain, monitor, and audit applications configuration, backups, and jobs.
- Runs application testing on designed programs, and provides accurate, quality analyses of new program applications.
- Upgrade and migrate legacy applications.
- Perform application capacity planning, set up, performance tuning and monitoring.
- Participate in purchasing decisions, testing and presales due diligence including tech reviews.
- Detect and troubleshoot application slowness and resource contention.
- Provide continuous planned uptime and participate in rotating on-call duties, planning and implementation.
- Assist with application task automation and workflows.
- Understand the underlying application schema and be a data steward to assist in queries, views, stored procedures, reports, and ETLs.
- Participate in agile team projects.
- Locates potential problems, diagnoses application errors, devises or modifies procedures to solve them in an efficient manner considering computer equipment capacity and limitations.
- Implements required and approved software applications, and assures the processes required for the business to operate and succeed are running smoothly.
- Develops diagrams and flow charts for end users to follow.
- Prepares reports on the application; writes documentation to describe application logic, and corrections as needed; creates any needed instruction manuals or help screens describing installation and operating procedures; and maintains documentation as necessary for operational and security audits.
- Trains and supports the staff in using the applications.
This role will support the Workday SCM module.
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