Capital One

Center 3 (19075), United States of America, McLean, Virginia

Cyber Risk & Analysis Program Manager

Do you have a passion for technology, influencing at all levels, and leading change for the better? If so, we have an exciting opportunity as a Program Manager within the Cyber Strategic Business Enablement team in Cyber at Capital One. The Cyber Execution and Transformation (CET) team is fast paced and composed of motivated team members. We are seeking a Program Manager who is highly organized and process focused who will enable continued delivery on some of our technology organization’s top priorities. The ideal candidate will have experience with problem solving, critical thinking, and exceptional written and verbal communication skills. 

The CET team fosters change across the Cyber organization. As a Program Manager on this fast-paced and dynamic team, we’re looking for someone that can help us deliver cyber-specific capabilities that will help Capital One customers to have incredible, secure experiences. Examples of the cyber capabilities and services we support include Data Protection, Endpoint Security, Cyber Governance and Risk, and Security Testing, among others. 

Program Managers at Capital One are highly motivated project and program management professionals with excellent analytical, organizational, and communication skills. These skills allow us to gain insights and act as a change agent to influence our business partners. As Capital One evolves to meet the ever changing technology landscape, so do our Program Managers.

A successful Program Manager operates from a foundation of these core principles: Drive accountability; Be well managed; Balance risk and innovation; Execute effectively and solve problems; and Increase visibility. Our Program Managers are forward thinking, quick to adapt, and technologically adept. They have a high level of exposure across various cyber services and functional areas, and have the opportunity to work with Executives to create and implement innovative solutions to appropriately manage risks within Cyber. 

As a Program Manager on Cyber’s CET team, you will apply your project and program management and analytical skills to support the delivery, oversight, and implementation of key cyber initiatives.

Your Key Roles and Responsibilities are:

• Provide workstream level management of key cyber initiatives, which will include facilitating the development of new project and program requirements
• Support communications needs of various cyber-specific functions, including the gathering of insights and data as well as the preparation of written reports and oral presentations
• Drive the proper implementation of proper program management best practices, including the use of various governance mechanisms related to change management and other areas 
• Develop and coordinate internal processes and program governance maturation
• Manage and organize key deliverables across various initiatives 
• Drive and coordinate work related to Capital One’s cybersecurity program enhancement efforts
• Analyze information to proactively identify risks, trends, and process improvements
• Continuously advise on the enhancement of risk and project and program management practices

You should consider this role if you’re someone who:

• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker 
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Background in Cyber or Cloud implementations
• Deep focus on execution, follow-through, accountability, and results
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 4 years of experience in program management

Preferred Qualifications:

• Bachelor’s Degree
• 5+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience delivering Cybersecurity solutions and capabilities
• 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture using AWS
• 3+ years of experience building highly scalable mobile products and platforms
• 3+ years of experience with Agile delivery
• 3+ years experience delivering large and complex programs owning the business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to land business impact
• 1+ year of experience building systems and solutions within a highly regulated environment

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).