PricewaterhouseCoopers

Line of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

A career within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help clients design approaches to integrate new technologies, skills, and processes so they can get the most out of their technology investment and drive business results and innovation.

• Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities:

Travel Requirements: India and abroad as per project requirements

The candidate would be responsible for-

• Managing large projects as part of digital transformation, performing as a business process & performance champion, Digital SME/Strategist within banking & NBFC domain Overall PMO capabilities and managing client relationships during the course of the project
• Devising digital strategies for clients and ensuring alignment of business vision
• Carrying out current state assessment of IT architecture and advising on digital interventions to create the desired end-state
• Driving innovation and creativity in the emerging field of digital transformation
• Leading new business opportunities by working on proposals as part of business development
• Manage project lifecycle activities from conceptualization to implementation and support by facilitating tracking, coordinating, and reporting project activities to meet business deadlines

and complying with IT governance policies and processes

• Act as point of contact between the client, vendor team, other stakeholders involved in the project and manage day-to-day project activities

The candidate is expected to-

• Have digital transformation experience with focus on Business Process & Performance within Banking domain
• Demonstrate subject matter expertise in strategy and/or digital transformation within banking industry
• Be hands-on with Greenfield rollouts, business enablement, customer experience, target operating model design
• Have knowledge of the end-to-end customer journey for Retail and Corporate Banking segments
• Understand business processes (banking) along with the IT architecture and systems landscape
• Support strategic and tactical initiatives to identify, develop and extend client relationships
• Support development of marketable points of view on business challenges including publications and thought leaderships

Skills Required

• Experience in retail banking, branch banking and good understanding of products in the retail banking space
• Hands on experience in requirements gathering for functionalities related to retail banking systems and design and integration between core systems and front end applications/third party tools /network systems
• Good to have experience and exposure to integration tools - ESB, MFT, MH
• Knowledge of Retail and Corporate banking customer life-cycle
• Exposure to Digital Maturity Models, domains like AI, ML and other emerging technology would be preferred.

CRM Implementation experience for bank or/and NBFC

• Strong domain knowledge of banking operations (Retail, Commercial, Cards, Digital)
• Strong project management & business planning skills
• Strong communication, written and document management skills.
• Strong relationship building and interpersonal skills with responsibility for overall client

relationship management during the project.

Previous experience with a Big -4 is preferred

Mandatory skill sets:

Digital Transformation & Lending

Preferred skill sets:

Digital Transformation & Lending, CRM implementation, Marketing technology, IT landscape review & assessment

Years of experience required:

11-14 years of experience 

Education qualification:

Btech/MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Digital Transformation

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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